Benefits Manager

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• 8B+ earned since Patreon's inception

• 30M free new memberships in the first year of launching that option, and

• 10M fans paying each month for exclusive access to creators' work and community.

We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a Benefits Manager to support our mission. This role will work across multiple stakeholders: HR Operations, Compensation, Talent Acquisition, People Business Partners, HR Systems, Finance and Legal. It reports into our VP of People.

This role is open to those in San Francisco or New York who are able to be in-office 2 days per week.

About the Role

• Strategic Benefits Planning: Optimize Patreon’s global benefits strategy - analyzing market trends and building the roadmap to enhance our offerings

• Benefits Program Administration: Oversee the administration of employee benefits (both US and international) of health insurance, wellness programs, leave policies, and other benefits/perks 

• Compliance and Risk Management: Ensure programs comply with federal, state, and local laws.  Manage audits, reporting, and regulatory requirements in the US and abroad (ACA, 5500 filings, state filings, state leave requirements) 

• Vendor and Budget Management: Serve as primary liaison with benefit brokers to negotiate contracts, evaluate performance, and align benefits strategies with business needs

• Employee Experience and Communication: Develop clear and engaging benefits communication strategies to enhance employee understanding and utilization.  Act as a trusted resource and first point of contact for employee inquiries.  

• Process Optimization: Analyze current processes, implement improvements, and leverage HRIS platforms like Workday.

About You

• 5+ years in benefits specialist roles (CEBS certification a plus)

• Owner: Acts with responsibility for their own outcomes.  Cares about the large and small details of the employee experience, and how to engage on different types of requests. 

• Bias to action: Speed matters. Manage multiple priorities in a fast-paced environment. Ability to think strategically and pragmatically, while taking rapid and decisive steps forward to improve the employee experience.

• Asynchronous Communicator: You're able to distill complexity of your space into clear and concise messaging. You’re effective across various mediums and levels of leadership. 

• Storyteller: Focuses on the ‘so what’ and challenges stakeholders to take impactful action.

• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.

About Patreon

Patreon powers creators to build sustainable businesses and thriving communities by connecting directly with their fans. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver. 

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Compensation Range: $119K - $212.4K