Channel Partner Manager

Join the team redefining how the world experiences design.

Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

About the Role

We are seeking a proactive and results-driven Channel Partner Manager to manage and build our reseller relationships while supporting other key strategic partners. The ideal candidate will have experience building strong channel networks, driving revenue through indirect sales, and delivering strategic value to Canva and our partners. You will play a critical role in developing and executing strategies to ensure our partners are fully enabled, engaged, and aligned with our company’s growth objectives.

What you'll be doing:

Reseller Channel Management:

• Serve as the primary relationship manager for a portfolio of resellers, responsible for driving growth and performance within the reseller network.
• Prospect and onboard new reseller partners to expand the reach of our products and services.
• Implement a comprehensive partner enablement strategy, ensuring resellers have the training, tools, and support needed to successfully sell and support our offerings.
• Create and execute business plans with resellers, setting clear goals and metrics to drive joint success.

Partner Enablement & Growth:

• Deliver training programs, certifications, and sales collateral to equip resellers with the knowledge and skills to effectively position and sell our solutions.
• Collaborate with marketing and sales teams to develop co-branded campaigns, sales initiatives, and lead-generation programs tailored to reseller needs.
• Track reseller performance metrics and KPIs to identify areas of improvement, and work closely with partners to drive increased revenue and market share.

Strategic Partner Support:

• Support and collaborate with other key strategic partners, such as systems integrators and technology alliances, to create synergies that align with overall business objectives.
• Assist in the development of go-to-market strategies with these partners, ensuring alignment on joint business goals and long-term success.
• Drive strategic initiatives that enhance partner engagement and deliver value across the entire partner ecosystem.

Channel Sales Growth:

• Work with resellers to increase revenue through joint activities, leveraging channel insights to inform strategies for market expansion.
• Develop sales forecasts and revenue targets for the channel, continuously monitoring progress and adapting strategies as necessary.
• Manage channel incentives and rewards programs to motivate and engage resellers, driving higher performance and retention.

Partner Advocacy & Relationship Management:

• Build and maintain strong, trust-based relationships with key stakeholders across the reseller network and other strategic partnerships.
• Act as the primary advocate for partner needs within the organization, ensuring resellers have access to the necessary resources and support to succeed.
• Conduct regular business reviews with partners to assess performance, identify new opportunities, and ensure mutual growth.

What we’re looking for:

• Extensive experience across channel management, partnership development, or business development, with a focus on large resellers or channel sales.
• Proven track record of managing and developing successful reseller programs or indirect sales channels.
• Strong understanding of partner ecosystems, go-to-market strategies, and channel sales processes.
• Excellent communication, negotiation, and relationship management skills, with the ability to influence both internal and external stakeholders.
• Analytical skills, with the ability to leverage data to make informed decisions and drive performance improvements.
• Experience working with CRM systems (Salesforce, HubSpot) and partner management platforms is preferred.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.