Correspondence Management Analyst
Job Summary
Job Description
7 skills required
Job Details
Description
AVER is a fast-growing SDVOSB that has achieved significant revenue growth over the past 5 plus years with much of our work focused on Data Analytics, Mission Support, IT Modernization and Biometrics. AVER is seeking a Correspondence Management Analyst to support our client by providing task management and administrative support for leadership within several organizational divisions. Join a collaborative team who values AVER’s mission, focus, and culture of delivering exceptional client service with great people and transformative technology solutions that ensure Government mission success.
Responsibilities Include:
- Provide comprehensive task management support controlling the information flow for senior leadership within the organization, performing in-depth content reviews and quality control on reporting requests, metrics, and various organizational artifacts and correspondences.
- Monitor, measure, and coordinate the management of tracking systems, data flow and metrics
- Establish metrics to measure quality, timeliness, and accuracy of tasks to improve performance
- Maintain knowledge management sites that house task and all documentation related to the tasks
- Coordinate with offices within and outside of the client on tasks
- Develop, implement, and refine existing tasking systems and suggest changes to improve the systems and their functionality
- Review and improve the management of tasks at all levels and recommend improvements
- Create and maintain deliverables and update SharePoint sites accordingly
- Creating daily status reports
- Create, maintain, and distribute reporting of all open deliverables daily to all division level employees
- Maintain COOP contact lists on a quarterly basis
- Utilize experience and expertise to identify and perform process improvement activities to further advance operational capabilities
- Assist in calendar management coordinating and scheduling meetings (including division and branch level meetings and events) like town halls, scheduling high-level meetings with internal and external stakeholders, coordinating meeting space, and assist in the development of agendas, briefing materials, meeting minutes, after action items, and presentations
Education Requirements:
- Bachelor’s Degree
Experience Requirements:
- 6+ years of relevant tasking, management analyst, project coordination, correspondence analysis, and administrative experience
- Experience with Federal programs relevant to the requirements outlined above.
- Proven record of providing superior customer service to senior leadership, individuals, and organizations
- Ability to draft, develop, and edit content in various tools and formats
- Ability to add value to customer interactions
- Ability to employ knowledge management techniques (SharePoint)
- Experience in process mapping and documentation
- Experience with process analysis and developing workflow strategies
- Excellent organization skills: ability to track multiple tasks with various stakeholders
- Ability to demonstrate effective decision-making techniques
- Excellent presentation skills
- Experience coordinating site visits and training events in terms of schedule, funding, logistics, and communications.
Desired Requirements:
- Experience supporting Federal agencies, more specifically DHS, with the tasks listed above
- Very strong written, verbal and interpersonal skills
- Strong organizational capabilities
- Ability to work within a fast-paced work environment
Location:
- HYBRID (On site two days a week in Washington, DC)
- Ability to obtain and maintain a government clearance (Public Trust)
- This role supports a government agency which requires U.S. Citizenship
About Us:
AVER, LLC is a Data & Digital Transformation company that delivers exceptional client service with great people and transformative technology solutions to enable Government mission success. We provide customers with specialized technical skills and deep subject matter expertise focused on Homeland Security, Biometrics, Law Enforcement and Healthcare domains to meet the complex mission challenges today and tomorrow. We are a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) that strives to provide a customer-centric experience building trusted partnerships with our clients and people.
AVER is an Equal Opportunity Employer/Veterans/Disabled
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