Customer Engineer Associate II, Security, Google Cloud
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 1 year cloud native architecture experience
- Cybersecurity experience (threat detection, malware intelligence, etc.)
- Technical presentation experience
- Work with sales teams to resolve technical issues
- Master's degree in technical field
- Cloud or Security certifications
- Experience implementing enterprise security solutions
- Knowledge of cybersecurity industry trends
- Bonus
- Equity
- Benefits
2 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience with cloud native architecture in a customer-facing or support role.
- Experience in cybersecurity matters (e.g. threat detection, malware intelligence, cloud security posture management, Identity and Access Management systems).
- Experience delivering technical presentations.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
- Cloud or Security industry certifications.
- Experience implementing security solutions for enterprises (e.g. threat detection and hunting, malware intelligence, cloud security posture management, or Identity and Access Management systems).
- Knowledge of product and solution market trends in the cybersecurity industry (e.g. ransomware, attack frameworks, zero trust, etc.).
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a cybersecurity subject matter expert to differentiate Google Cloud and our security solutions to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to cybersecurity. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth Security expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
- Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
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