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EUC Technical Engineer

Maharashtra, India (On-site)

EUC Technical Engineer

2 Months ago • 6-8 Years • Administrative

About the job

4 skills required for this role

Test your skills to join the top 1% applicants for this job

azure

powershell

linux

innovation

Job Description

EUC Technical Engineer to manage Intune for endpoint management and security. Must have 6+ years of experience, 2+ years in managing Intune, in-depth knowledge of endpoint management, security, and compliance using Intune, and strong scripting skills (PowerShell, etc.).

Must have:

Intune Management
Endpoint Security
Scripting Skills
PowerShell

Good to have:

Co-management
Configuration Manager
Ivanti Endpoint
Azure Administrator

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About the job

Role Purpose

The role is responsible for managing the End User Computing Device and Estate as primary role to ensure the effective deployment, configuration, and ongoing support of Intune for endpoint management and security within the organization. You will also be responsible for the design, implementation, and management of Microsoft Intune solutions in a hybrid environment. The role ensures that those changes meet the Change compliance and SLAs along with error-free Deployments of Application, Patch and Operating System.

Acts as the conduit between IT Asset Management team, EUC Design and EUC Support translating customer, business, and platform and service requirements into technical development. Efficiently utilizing administrative, Co-ordination and Vendor Management skills to manage the End User Devices. Experience in Software Packaging and Patch Management are mandatory. Operating System Deployment and Mobile Device Management skills would be an added advantage. Should be an expert in Windows and some basic knowledge of MAC and Linux.

Key Accountabilities

Design and implement Microsoft Intune solutions for endpoint management, including device enrolment, policy configuration, and application deployment.

Implement security policies and configurations to ensure the protection of endpoints through Intune.

Manage security baselines and compliance policies to meet organizational security standards.

Package and deploy applications using Intune, ensuring proper distribution and version control.

Collaborate with application owners to streamline the deployment process.

Create and manage configuration profiles to enforce settings and restrictions on devices.

Implement conditional access policies to control access based on device compliance.

Plan and execute upgrades to Intune services and stay current with feature releases.

Manage patching for Windows & Third-Party Patching, and Operating System and updates for Intune-managed devices.

Additionally manage EUC Device Administration and Control to achieve compliance to device policies.

Documentation and upkeep of SOPs required for EUC to deliver the assignments.

Develop, manage, and optimise the EUC change stack and ensure the SLAs and targets are met.

Sound understanding and experience of MDM (Mobile Device Management).

Understand and conduct a continuous review of current consumer technologies: what they are, how they work, why they might have relevance to the business.

Management of EUC tools and technology, remaining cost conscious and drive innovation, automation, and efficiency for end-user technology

Adherence to key information/policies/processes relating to systems

Carry out risk assessments against new and existing technology, being sure to report and act upon any weaknesses that are discovered

Build, maintain and mature the EUC deployment landscape globally

Maintain the EUC estate register.

Experience And Skillsets Required

Minimum 6 years in a technical role

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).

Minimum 2 years of experience managing Intune.

Proven experience in designing, implementing, and managing Microsoft Intune solutions.

In-depth knowledge of endpoint management, security, and compliance using Intune.

Familiarity with modern management approaches, including co-management with Configuration Manager or any other tools like Ivanti Endpoint Manager etc.

Strong scripting skills (PowerShell, etc.) for automation and customization.

Microsoft certifications such as Microsoft Certified: Intune and Azure Administrator Associate are a plus.

Excellent problem-solving and communication skills.

Ability to work independently and collaboratively within a team.

Understands and utilises automation and available tools, strengthening own knowledge of functionality and looking to contribute to future development.

Proven ability to create solutions for a variety of projects.

Being able to explain complex issues in simple terms.

Personal Attributes

Relationship management

Collaborate with peers in the organization to ensure operational alignment

Grow relationships with business leaders and users at all levels in the organization; solicit feedback from business leaders to ensure EUC Service Delivery is exceeding expectations

Provide regular updates to line management on workload and issues and ‘how we are doing’

Communication

Good team-player with stakeholder, vendor, time management skills whilst being able to communicate at all levels

Excellent customer service and interpersonal skills; professional demeanour

Run and participative in Team Briefings

Be proactive in the provision of feedback and the delivery of ideas to develop and improve Travelex IT services

General

Undertakes any necessary training associated with the duties of the post and participates in training and development procedures

Complies with all company health and safety policies and legislation in the performance of their duties and responsibilities

Maintains confidentiality and observes Data Protection guidelines

Manage expenses in accordance with company expense policy

Carries out any other reasonable duties commensurate with their capability

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About The Company

Travelex

3 Active Jobs

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.