Game QA Lead

5 Months ago • All levels • Quality Assurance

Job Summary

Job Description

As a Game QA Lead at PTW, you'll lead a team of QA experts testing unreleased games across various platforms (PC, Xbox, PS5, Switch, mobile, etc.) for AAA publishers. Responsibilities include test planning, execution, defect tracking, mentoring junior team members, managing release processes, collaborating with internal/external teams, and contributing to QA process improvements. You'll work closely with project coordinators, handle test requests, and ensure projects run smoothly. The role requires strong leadership, excellent communication (fluent English), and a deep understanding of game development processes and QA methodologies.
Must have:
  • Lead QA teams in gaming
  • Fluent English (written & verbal)
  • Experience with pre/post-launch projects
  • Knowledge of game development lifecycle
  • Defect tracking & test case management
  • Advanced MS Excel skills
Good to have:
  • Experience with automation scripts
  • Risk management in QA
Perks:
  • Competitive remuneration
  • Life Insurance
  • Transportation allowance
  • Meal ticket
  • Dynamic work environment
  • Employee wellbeing program
  • Career growth opportunities

Job Details

Description

THIS IS A ON-SITE (NON-REMOTE) JOB AND DEMANDS FLUENT ENGLISH
ESSA É UMA VAGA PRESENCIAL (NÃO-REMOTA) E EXIGE INGLÊS FLUENTE

You will be working within a dedicated team of QA experts for multiple yet-to-be-released games for a variety of platforms including PC, Xbox One, PS5, Wii, PS Vita, DS, Switch, VR and various mobile and tablet devices. You will be working on top gaming titles for some of the world's leading AAA publishers.

This role will report to our Game QA Lead and will be working closely with several other departments and stakeholders to ensure that the day-to-day of the projects runs smoothly. You will need to be a go-getter that enjoys responsibility who can see things through with an eye for the finer details. We want a videogames lover and super-supportive colleague, always knowledgeable and able to help give guidance and offer solutions.

What you’ll be doing:

  • Test incomplete versions of the multiple games to detect defects; working directly with team members to ensure the defects are fixed in a timely manner.
  • Work together with Leads on setting up test routines and test plans.
  • Help establish, maintain and develop aspects of the QA technical standards,
  • Creating and planning detailed and well-structured test cases.
  • Ensure review and playtest builds are functional.
  • Write up and distribute build-notes when required.
  • Keep track and follow up warnings, memory reports and performance problems.
  • Mentor and support junior (and other) coworkers.
  • Work collaboratively with external QA departments and internal QA teams.
  • Managing release processes for all platforms including iOS and Android.
  • Executing test scenarios with multiple devices.
  • Verifying and reporting bugs and preparing documents related to test result.
  • Be the point of contact for Project Coordinator enquiries and coordinate test efforts and take on test requests.
  • Maintain documentation to transfer knowledge and provide mentorship to newer team members.
  • May contribute to minor adjustments of automation scripts and to testing and bug writing/reproducing.
  • Continually contribute towards the refinement and improvement of QA methods, procedures and processes
  • Reporting on various tasks such as attendance reports, timesheets, etc.

Requirements

  • Solid experience leading QA teams, preferably in Gaming.
  • Full English language proficiency (written and verbal).
  • Experience working on projects from pre and post launch.
  • Knowledge of a project cycle and games development process including Game Functionality QA and Certification Testing services and processes.
  • Knowledge in risk management in the context of the QA process and data.
  • Ability to identify gaps in testing and to strategize around this.
  • Familiarity with defect tracking tools, workflows, test case management tools, agile tools, and project tools
  • Advanced MS Excell knowledge.

Benefits

  • Competitive remuneration.
  • Life Insurance.
  • Transportation allowance.
  • Meal ticket.
  • Dynamic, multicultural and fun environment.
  • You will be working at the world's leading provider of game services.
  • Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
  • Dedicated employee wellbeing program.
  • Career growth opportunities.

Who we are

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in gaming industry, with over 40 studios in 16 countries worldwide and offices across America, Europe, South America, and Asia.

Our industry leading services include art production, game development, quality assurance, plaer support, community management, localization, localization QA,audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit .

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About The Company

We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 30 years, providing industry-leading services to every part of the globe.


We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion. 

8,500+ passionate gamers

650+ top developers and publishers as clients

5.3 million hours QA testing

7 year average client partner tenure

2,500+ LQA titles


PTW is a boutique games services company with over 40 offices in 16 countries worldwide. Our range of services include quality assurance, localization, player support, community management, art production, game development, and audio production services.


We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale. 


PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657. 


The PTW family of brands includes SIDE, 1518 Studios and Entalize

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