General Virtual Assistant (MXT - 11042401)

This company is a mission-driven consumer health organization dedicated to optimizing men’s health through comprehensive content, community, and clinical support. Backed by $15M in funding from top Silicon Valley VCs and notable angel investors, the company has earned the trust of tens of thousands of men seeking health optimization. With an active community of 7,000 members, the company’s blog attracts over 10,000 monthly readers, its newsletter reaches 120,000 readers weekly, and its YouTube channel has over 5,000 subscribers.

Role Overview

Our client is seeking a highly organized and proactive Coordinator/ General Virtual Assistant to support day-to-day operations, including data entry, email management, scheduling, and follow-ups. This role will involve coordinating with patients and prospects to maintain efficient communication and assist in various administrative tasks. While some tasks may be science-related, training will be provided for any foundational knowledge needed.

Key Responsibilities

• Data Entry & Management: Maintain accurate digital records and organize files.
• Email Management: Triage and respond to emails on behalf of the team, ensuring timely and professional communication.
• Calendar & Schedule Management: Coordinate and schedule meetings, appointments, and calls with patients, prospects, and other stakeholders.
• Follow-up: Track ongoing communications, send reminders, and ensure timely follow-up on pending tasks.
• Document Preparation: Assist in preparing reports, presentations, and documents as required.
• Task & Project Tracking: Help monitor progress on key tasks and projects, ensuring deadlines are met.
• Travel Arrangements (if applicable): Organize travel itineraries, accommodations, and related logistics as needed.
• Miscellaneous Administrative Support: Perform ad-hoc tasks as needed, such as organizing files, conducting basic research, or ordering supplies.

• 3+ years of experience in an Executive Assistant, Coordinator, or similar administrative role, with demonstrated expertise in managing complex schedules and communications.
• Strong organizational skills with meticulous attention to detail and the ability to manage multiple priorities.
• Excellent written and verbal communication skills, capable of handling sensitive information with professionalism.
• Proficiency in email, calendar, and document management tools, such as Microsoft Office Suite, Google Workspace, or similar platforms.
• Ability to work independently, anticipate needs, and take proactive action when necessary.
• Ability to work primarily within Central Standard Time; Pacific Standard Time is also acceptable.

Preferred:

• Familiarity and interest with science or healthcare settings is a plus but not required.

• Remote work
• Competitive annual salary of up to $25,000 USD
• Flexible vacation/time-off policies
• Liquidity of options whenever available