At a glance:
- Location – Mumbai, India
- Start Date – August 2025
- Contract Type – Permanent
Here’s a summary of the role:
Operations provide support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics. You will be part of Scripting team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.
Our 12-month graduate programme gives you the opportunity to gain technical scripting training alongside on the job coaching from a range of mentors, you will receive further support from our People Experience and Development team. There will be an opportunity to join us permanent at the end, basis performance review.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- To provide scripting services for researchers to aid them in their client relationships
- To take questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.
- Testing survey logic to ensure that it is error free.
- Management of own workload to ensure that deadlines are met, and standards are achieved.
- To maintain excellent record administration to have an accurate log of work carried out as part of the service.
- To ensure all reporting and management requests are accurate and delivered on time
During your programme, you will receive the following from us:
- Learnings about market research general workflow
- Understanding the mechanism of an online survey and how to work with questionnaires
- Learnings about what type of questions you can find in a questionnaire
- Developing your logical and programming skills
- Developing your web design coding: HTML, CSS, JavaScript/jQuery
- Training in creating online surveys and in using our scripting platform: Gryphon (Python)
- Learnings about Scripting best-practices
These are the essentials you’ll need to get an interview:
What do I need to bring with me?
- Familiarity with any computer language (eg. C, C++, C#, Python, Java etc.). Represents advantage knowledge in web-design coding (e.g. HTML, CSS, JavaScript/jQuery)
- Degree in an IT-based subject, or evidence of a similar level of computer skills
- High level of proficiency with MS Office
Behavioural competencies
- A positive 'can do' attitude and a desire to learn new skills.
- Excellent attention to detail
- Strong logical problem-solving skills
- Good communication skills, especially in explaining technical points to non-technical people
- Ability to work independently and manage own deadlines
What to expect from the hiring process:
- Assessment/Practical Interview
- Final Interview with the hiring team
Graduate Programme Overview:
Our Graduate Programme is designed to accelerate your career and provide a comprehensive foundation for success. Here's what you can expect:
- 12-Month Development Programme: A structured programme featuring role-specific training and professional skills development to equip you for success.
- Real-World Experience: Engage in meaningful tasks and projects, gaining hands-on experience from day one.
- Exposure to Senior Leadership: Benefit from direct interactions with our CEO, graduate sponsor, and functional leaders, offering invaluable insights and mentorship.
- Comprehensive Support System: Enjoy continuous guidance from the People Experience and Development team, as well as your dedicated line manager.
- Pathway to Promotion: Successful completion of the programme can lead to a permanent role and promotion, contingent on your performance.
- Graduate Alumni Network: Stay connected with your cohort and join a vibrant community of programme alumni to support your long-term growth.
Our programme offers an incredible opportunity to build your skills, expand your network, and shape your career in a supportive and dynamic environment.
What can we offer you:
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
- A cohesive, fun, inclusive and supportive team environment.
- From day one, you'll have the opportunity to engage with our fast-paced, innovative teams and make meaningful contributions. We encourage innovative thinking, and when combined with our collaborative culture, it creates an enjoyable and inspiring experience for all.
- A good work-life balance. Because we all work better when we are rested. Your wellbeing is as important to us as your career growth. Access curated resources for your physical, mental, financial, and social wellbeing at your convenience, anytime, anywhere.
- Exclusive LinkedIn Learning license offering unlimited access to a vast library of high-quality, expert-led training courses that are designed to elevate your skills and foster continuous growth.
- An extra day off to celebrate yourself – enjoy an additional day to relax and celebrate your birthday.
Ready to take the first step? Apply now and be part of our next generation of leaders!
Get to know us better...
YouGov is a global online research company, offering insight into what the world thinks.
Life at YouGov
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As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
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