Senior Account Executive

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

What does a Senior Account Executive does at Hogarth?

 As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account(s). Apart from traditional print, POS, and broadcast, a clear and detailed understanding of the digital space, special content is quintessential to the role. You will be required to have a good hold on account handling and provide support to your line manager by managing projects from brief to final delivery, on time and budget. You will need to be client focused and able to demonstrate good communication, organization and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

Reporting lines and key stakeholders: 

• Demonstrate a thorough understanding of the Hogarth business model, services and technology
• Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant
• Ensure clients understand agreed workflows and manage them through the process
• Set and manage client expectations deliverables and timeframes
• Escalate all serious client issues to your reporting manager immediately and recommend solutions wherever possible
• Identify areas for improvement of existing workflow and processes which could benefit Hogarth and/ or the client
• Build strong day to day relationships with all clients and agency stakeholders - communication is the key strive to better client and stakeholder relations
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
• Ensure all parties are aware of brand and QC guidelines, ensure internal summaries are developed and distributed if necessary
• Managing sales opportunities and generating sales leads.
• Developing quality proposals, tenders and delivering winning presentation pitches.
• Proven successful organizational and administration skills - understanding a commercial business.

Job Responsibilities

• 4+ years in managing and servicing international accounts
• Experience working in Digital & TV/ Broadcast will be an added advantage. Strong time management/prioritization skills
• Development of effective, long term Agency and Client relationships - good listener, quick learner, self- motivated
• Can do attitude and an ability to work under pressure Strong interpersonal and communication skills
• Fluent oral and written English Strong numeracy skills
• Highly organized, detail oriented, client focused and proactive Experience of running a strong dynamic account team
• Strong IT literacy, including Word, Excel, PowerPoint/Keynote
• Ultimately, we are after a bright, analytical, reliable and self-motivated individual who wants to join an exciting Digital Creative Agency that prides themselves on accuracy, results and exceptional Client care.

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