Head of Customer Engineering, Defense, Public Sector

2 Weeks ago • 10-13 Years • Business Development • $186,000 PA - $261,000 PA

Job Summary

Job Description

The Head of Customer Engineering, Defense, Public Sector at Google Cloud will lead a team engaging with business prospects and named accounts in the DoD and Federal agencies. Responsibilities include understanding customer needs, demonstrating Google Cloud technologies, driving solution innovation, and managing a team of engineers. This role requires a Top Secret security clearance and significant experience in pre-sales engineering, management, and working with government agencies. The successful candidate will possess strong technical skills, excellent communication abilities, and a proven track record of leading and mentoring teams. The position involves collaborating with cross-functional teams within Google, partners, and customers to overcome technical challenges and ensure customer satisfaction. The role requires strategic thinking and the ability to tailor communications to diverse audiences, including technical stakeholders and executive leaders.
Must have:
  • Bachelor's degree or equivalent experience
  • 10+ years pre-sales engineering experience
  • 3+ years pre-sales management experience
  • DoD/Federal agency experience
  • Top Secret Security Clearance
  • Team leadership and development
  • Technical proficiency in cloud technologies
  • Excellent communication skills
Good to have:
  • Software lifecycle experience
  • Cloud-native architecture experience
  • Experience with AI/ML and data platforms
  • Experience presenting to executive leadership

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience as a pre-sales engineer at an enterprise technology company, or in a similar customer-facing role.
  • 3 years of experience as a pre-sales manager or a people manager in a technical customer-facing role within a sales engineering team.
  • Experience in promoting technology solutions to Department of Defense (DOD) Federal agencies.
  • Ability to obtain, or currently possess, and maintain an active US Government Top Secret security clearance.
  • Ability to travel up to 25% of the time.

Preferred qualifications:

  • Experience with software lifecycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
  • Experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
  • Experience managing a team through business processes, operations and career development, including account mapping, quota setting, quarterly or annual performance management, and managing sensitive information.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineering Manager, you will lead a team to engage with business prospects, named accounts, and channel partners to understand and assess customer requirements, demonstrate Google’s Cloud technologies, and address technical objections. You will lead to driving solution innovation, working across the organization to identify assets and tools to drive customer adoption manage a team of engineers, and maintain technical proficiency.

You will possess and maintain an engaged security clearance and a commensurate clearance for each government agency for which you perform GPS work. Failure to maintain (or obtain, if applicable) the appropriate U.S. Government clearance or customer screening requirements that result in the employee being unable to perform the requirements of the role, may result in employment action including termination.

Must be a US Citizen to meet customer and compliance requirements, including access to classified information.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $186,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Lead a team of Customer Engineers, build and thrive a growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for customers and accelerate business goals for territory.
  • Foster partnerships with key customers across the book of business and provides leadership related to cloud, transformation and industry trends.
  • Partner with Google Cloud business leadership to define technical go-to-market strategies and execution plan for the team's book of business.
  • Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.
  • Work cross-functionally across Google, partners, and your team to resolve technical roadblocks including capacity needs, constraints and product tests affecting customer satisfaction.

Similar Jobs

Google - Cloud BI Sales Specialist

Google

Dublin, County Dublin, Ireland (On-Site)
1 Week ago
Google - Developer Relations Engineer, Google Cloud

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
2 Weeks ago
Capgemini - Business Advisor

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Day ago
Google - Staff Security Analyst, GCP Security Response Operations

Google

Sunnyvale, California, United States (On-Site)
2 Days ago
Google - Chief Technology Officer, Public Sector, Google Cloud, APAC

Google

Singapore (On-Site)
2 Weeks ago
Google - Business Development Manager, New Business Sales, Export

Google

Guangdong Province, China (On-Site)
2 Weeks ago
Google - Strategic Partnerships Development Manager, Sellside Monetization

Google

Beijing, Beijing, China (On-Site)
1 Week ago
Coursera - Account Director - Singapore

Coursera

Singapore (Hybrid)
1 Month ago
Aristocrat Gaming - Gaming Systems Sales Operations Specialist

Aristocrat Gaming

Las Vegas, Nevada, United States (Hybrid)
1 Week ago
ByteDance - [MY] Partnership Manager - BytePlus

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Staff Cloud Solutions Architect, Rapid Innovation

Google

Reston, Virginia, United States (On-Site)
2 Days ago
Google - Field Sales Representative, Telco Sector

Google

Lombardy, Italy (On-Site)
2 Days ago
Zazz - Cybersecurity Analyst

Zazz

(Remote)
2 Months ago
Google - Cloud Platform Manager, Professional Services

Google

Mexico City, Mexico City, Mexico (On-Site)
2 Weeks ago
Revolgy - Cloud Developer

Revolgy

United Kingdom (Remote)
2 Weeks ago
Google - Software Engineer, Cloud Console Platform, Front End

Google

New York, New York, United States (On-Site)
1 Week ago
Token Metrics - Crypto QA Engineer (Remote)

Token Metrics

İstanbul, Türkiye (Remote)
6 Months ago
Google - Staff Application Engineer

Google

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Scopely - Senior Data Analyst, Marketing Analytics

Scopely

Mexico City, Mexico City, Mexico (Hybrid)
2 Months ago
Google - Cloud Technical Solutions Engineer, Infrastructure Compute

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Reston, Virginia, United States

Next Level Business Services - Java Full Stack Developer

Next Level Business Services

Tulsa, Oklahoma, United States (On-Site)
6 Months ago
Opendoor - Senior Technical Program Manager - Security

Opendoor

San Francisco, California, United States (Hybrid)
8 Hours ago
ESL FACEIT Group - EFG - Event Staff / Festival Operations - DreamHack Dallas

ESL FACEIT Group - EFG

Dallas, Texas, United States (On-Site)
1 Month ago
Google - Software Engineer III, Infrastructure, Google Cloud Platform

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
Sphere Entertainment Co - Temp Project Manager, Experiential Activations - Atrium

Sphere Entertainment Co

Burbank, California, United States (On-Site)
2 Weeks ago
Onward Search - Inside Sales Representative

Onward Search

Cranbury, New Jersey, United States (On-Site)
1 Month ago
PlayStation Global - Senior Technical Project Manager

PlayStation Global

Aliso Viejo, California, United States (On-Site)
2 Weeks ago
Life church - Product Marketing Strategist

Life church

Edmond, Oklahoma, United States (On-Site)
6 Months ago
LeoVegas - DevOps Engineer

LeoVegas

Denver, Colorado, United States (On-Site)
2 Months ago
Corsair - Global Supply Manager

Corsair

Milpitas, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

WebFX - Lead Sales Development Representative (SDR) (Open to Remote or On-Site)

WebFX

Harrisburg, Pennsylvania, United States (Remote)
6 Months ago
Google - Senior Brand Account Executive, Large Customer Sales

Google

Toronto, Ontario, Canada (On-Site)
2 Weeks ago
Google - Strategic Partnerships Development Manager, Public Figures

Google

Mumbai, Maharashtra, India (On-Site)
2 Weeks ago
Greenworks - Technical Sales Specialist - Southern Florida

Greenworks

(Remote)
1 Month ago
Trackman - Sales Representative - Netherlands

Trackman

North Holland, Netherlands (Hybrid)
5 Months ago
Team Liquid - Senior Partnerships Manager, NA

Team Liquid

California, United States (Hybrid)
3 Months ago
Trend Micro - Sales Engineer, Cloud Business

Trend Micro

Bengaluru, Karnataka, India (On-Site)
7 Months ago
G5 Games - VP of Business Development

G5 Games

Astana, Astana, Kazakhstan (Remote)
1 Month ago
Tencent - Tencent Cloud - Associate Sales Representative (Sales Trainee Program)

Tencent

Jakarta, Jakarta, Indonesia (On-Site)
1 Month ago
Keywords Studios - Senior Business Development Manager

Keywords Studios

Mexico (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Mountain View, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug