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IN_RBAI_Senior Engineer-Production IT Support

3 Months ago • 2-5 Years • Administrative

Job Summary

Job Description

This role involves providing IT support for production lines at Bosch Automotive Electronics India Pvt. Ltd. Responsibilities include troubleshooting software/hardware and security issues, implementing changes, maintaining IT security, supporting MES packages, and handling ECR & NPI MES releases. The position requires managing IT device inventory, providing awareness training, raising CI tickets, collaborating with other teams, executing backups, generating reports, and handling cybersecurity issues. It also includes support for different shifts, IT audits, and customer complaint handling. The ideal candidate will have 2-5 years of experience in a production environment.
Must have:
  • ITIL-4 Foundation Certification
  • Troubleshooting IT issues
  • MES package execution
  • Security maintenance
  • Documentation of IT activities
  • Collaboration & issue resolution
Good to have:
  • Short scripting & Coding
  • C & C++ commands
  • Basic knowledge of SQL

Job Details

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.

Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH . Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few. RBAI also produces products for  eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products.  RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1)  is seen as a benchmark in Operational Excellence in AE and Bosch India , using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.

Job Description

Regular Responsibilities:

1.    Consulting & rectification on IT Software/Hardware and security issues in Line Zone
2.    Implementation the changes which are coming from CD04602
3.    Maintaining the Production IT Secure with relevant Tools and guild line from NhP1/MFD3
4.    Execution of respective MES packages in production areas and support NhP1/MFD2         for 2  level    support.
5.    Support ECR & NPI MES release activity.
6.    Periodic Updating of Plant IT device inventory list, Documentation of IT activities
7.    Awareness training for associates and document it ( Minimum 50 man hours)
8.    Raising CI tickets for Critical Production IT issues, collaborate & follow up with CI until RC is found.
9.    Supporting TEF1, MOE-Q & MFD1 team on analysing the issues related to MES & IT.
10.    Regular execution of Production Clients HDD backup based on the tracking list.
11.    Weekly reporting of IT/MES/i4.0 issues in Production line with clear statements and log files. 
12.    Reporting & Recording cyber security issues where ESCRYPT enterprise is involved.
13.    Monitoring of IT Infrastructure via available tools. 
14.    Supporting on different shifts.                                                                                        15. performing regular virus scanning on production machines as per central guidelines and maintain secure network zone..

Periodic Responsibilities:

Support Production IT Line Zone & Manufacture access Zone, and technically analyse the issue occur-ring in the IT devices and train users on better operational of devices in terms of usage & security. Moni-tor and report 100% availability of the IT devices used to produce parts in Production area. Implementa-tion & Adherence to security class of the IT devices as per Bosch Standards (CD 04602) & Internal Loca-tion Concept.

Occasional Responsibilities:

  1. Support and preparing documentation for IT Audits
  2. Handling Customer complaint  and implement measures to minimize the downtime.
  3. Attending trainings  

Qualifications

Diploma or BE/B-Tech: CS / E&C, Equivalent Degree with 2 to 5 Years of Experience in Production environement.

Additional Information

Technical Skills:

ITIL-4 Foundation Certification, Short scripting & Coding, C & C++ commands, Basic knowledge of SQL.

Behavioral Skills:

Aggressive, Approachable, Communication, Creative thinking, self-driven, self-motivated

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