IT Quality Assurance Analyst

What can you expect?

• Work with the POD leads and the business/POs to ensure there is a holistic and consistent approach to Quality (through RCA, metrics, code quality, (defect) stage containment) and ensure cross communication and collaboration on QA best practices, risks and open issues across other PODs
• A team comprising of diverse people from varied backgrounds and different tenures who are working towards delivering a common shared goal of a quality product in the minimum lead time.

What is in it for you?

• Opportunity to work with a mix of technologies and contribute to the development of innovative software products
• Chance to work in a collaborative and dynamic team environment, where your ideas and contributions are valued
• Continuous learning and professional development opportunities to enhance your skills and knowledge in software testing and quality assurance

We will count on you to:

• Federate the overall test approach to the Squads - built-in quality, metrics, methods and tools
• Lead process improvement initiatives focus on Quality, Velocity and Efficiency (agreed across the POD) e.g closer alignment to business acceptance, operations etc
• Ensure consistency across all squads in line with POD strategy/maturity/priorities/global approach - undertaking quality reviews and deep dives to ensure there is a consistent approach
• Input into PI planning, Test approach and Impediment resolution
• Provide timely reports with qualitative and quantitative analysis of test coverage, defect trends & leakage enabling key stakeholders (including Squad leaders) for timely course correction
• Define and design quality metrics and dashboard to enable the Pod lead & PO to frequently gauge the quality of the software

What you need to have:

• Strong understanding of Test Engineering and Quality Assurance best practices, tools and policies
• The ability to communicate effectively with both technical and non-technical colleagues in a cross-functional environment
• Proficiency in leveraging AI and generative AI within testing frameworks, reusing AI utilities and components to enhance testing efficiency and effectiveness.
• Extensive experience in testing AI and generative AI applications, utilizing AI-driven insights for reporting and process enhancement.
• Collaborate with stakeholders to develop and refine testing tools, frameworks, and methodologies aligned with shift-left principles and automation best practices.
• Proven track record of successfully delivering Quality software solutions
• Strong Leadership skills and a team player
• Experience or knowledge of working with Agile at Scale, Lean and Continuous Delivery approaches such as Continuous Integration, Test-Driven Development and Infrastructure as Code
• Familiar with Automation Framework Design and Implementation
• Understanding of CI/CD and DevOps practices
• Experience in WDIO Test Framework (Ex: WDIO-javascript/typescript , Specflow). Involvement in Test Environment Setup
• Proficient in the following Test automation languages and frameworks: JavaScript, Typescript
• Strong experience working with API test automation, Mongo Db, Datadog, Selenium Grid
• Good understanding of working with a source control systems such as Azure DevOps, Github

What makes you stand out?

Our team comprises of diverse people from varied backgrounds. We believe everyone brings value and a unique perspective and want to promote a fun and diverse culture. To help us succeed, we hope that you can demonstrate:

• A genuine passion for technology
• Excellent debugging and troubleshooting skills
• Analyses complex problems and delivers solutions where precedent may not exist.
• Self-starter with excellent organizational and time management skills
• Fast learner, quality conscious and committed to deadlines
• Excellent analytical and communication skills
• A clear commitment to creating brilliant products that will give our clients the edge
• A willingness to work fluidly and respectfully with our talented team
• Ability to connect the dots, find out the big picture and test beyond requirements
• Problem Solving attitude – ability to see past impediments, use critical thinking to deliver outcomes
• Good articulation skills