Lead Product Manager - Digital Identity
About the job
Summary
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About The Team
As our Product Manager, you'll get to help solve consumer problems, define product roadmaps, craft product vision, and build products to scale to help grow the Identity Verification and Authentication products (under the new Digital Identity business line) of Goto Financial. As a Product Manager in Digital Identity, you will work alongside the Business team, Engineering, Designers, BI Analysts, Data Science, Customer Research, Risk and Compliance to help deliver innovative and delightful customer experiences.
What You Will Do
- Product Ownership - you will take full ownership of building a new Identity system in goto financial, conceptualizing, planning, building and managing end-user experiences related to the product
- Customer-Centric - be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces
- Data-Driven Approach - drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes
- Strategic Roadmaps - define clear, well-scoped product requirements based on user pain points / needs understanding and insights from data backed by strong intuition
- Market Intelligence - stay at the forefront of industry trends, competitor analysis, and regulatory changes through data-driven research
- Cross-functional collaboration - work in tandem with engineering, design, and marketing teams to ensure data-backed product launches, while also defining & track success metrics of the product
What You Will Need
- A Bachelor / Master’s or an equivalent degree, preferably Engineering/Computer Science
- At least 6 years of experience as a Product Manager or product centric roles, ideally in a B2C product line with a large-scale product
- Being data driven - being able to work creatively with data teams to do the necessary analysis or build dashboards to support the product initiatives. Ability to query using SQL is a plus
- Strong communication skills & stakeholder management - able to communicate clearly with different teams, including but not limited to Software Engineers, Business, Data, Legal & Compliance
- Customer obsession and UX skills - you can empathize with the users and apply mature design thinking skills to build simple, intuitive, effective user journeys and interfaces
- You can excel and adapt in a constantly changing and rapidly growing workplace - high attention to details would be very important to succeed
- Prior experience in B2B products, Fintech, Digital Identity/ Risk/ KYC domains will be a plus
About The Team
Join the GTF Digital Identity team, a group that is highly driven by user needs and their problem statement, motivated to find the solution, while also not afraid to try and learn new things. Together we will embark on the new journey to create a cutting edge, AI driven Digital Identity product tailored for the Indonesia market. Furthermore, we share a passion for movies, sports, and various culinary treats of Blok M. Get ready for an exciting journey of working in GoTo!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
View Full Job Description
About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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