LiveOps QA Specialist

We are a mobile game company, based in both Helsinki and Berlin, creating world-class entertainment by building a portfolio of hit games. Since our launch in 2020, our first chart-topping game Merge Mansion has been entertaining over 55 million players worldwide, and we have grown into a team of over 200.

Our mission is to entertain hundreds of millions of people for decades, with our games, and also through our creative marketing, community, and beyond – while having fun with it. 

We’re ordinary people crafting extraordinary games with passion and ambition, united by our culture of trust, psychological safety and wellbeing.

We are looking for an experienced LiveOps QA Specialist to help us ensure the quality and reliability of our in-game LiveOps features. You’ll be collaborating closely with LiveOps, QA and Development teams in testing LiveOps configurations, in-game events, promotional offers, and time-sensitive updates to ultimately deliver a seamless player experience.

More about Metacore crafts: https://metacoregames.com/our-crafts

Responsibilities

• Conducting manual testing for LiveOps features such as in-game events, limited-time offers, and seasonal promotions
• Verifying server-side and client-side configurations for live content to ensure correct functionality and performance
• Testing new content integration and configurations, ensuring appropriate balancing and localisation
• Validation of A/B testing setups for LiveOps events and features
• Development of comprehensive test plans and cases to ensure the game covers all aspects, from initial design to final release
• Effective use of existing solutions and collaboration with developers to ensure comprehensive test coverage, identifying gaps and optimising accordingly
• Close collaboration with stakeholders to ensure thorough testing of live features and providing feedback on potential risks or issues during the LiveOps deployment process
• Developing and documenting test cases and QA workflows tailored to LiveOps needs
• Optimising testing processes to accommodate the fast-paced nature of live updates

Requirements

• An understanding of technical tools and frameworks to identify better opportunities for leveraging automation and other testing solutions
• Strong background in manual QA testing, including hands-on experience with black-box testing, functional testing, and exploratory testing.
• Basic knowledge of programming and familiarity with tools like Unity, GitHub, and continuous integration systems
• Knowledge of server-side and client-side QA processes, especially for LiveOps content
• Ability to analyse complex systems, identify areas for improvement, and prioritise testing efforts effectively
• Proactive and service-oriented approach to resolving issues in high-pressure, live environments
• Excellent interpersonal skills needed for effective collaboration with developers, designers, and other stakeholders

In addition to these, it would be nice but not mandatory for you to have these as well:

• Experience with test automation tools and frameworks
• Background in mobile game development or LiveOps is highly desirable
• Familiarity with continuous integration and deployment pipelines
• Proven experience in driving QA process improvements and influencing team workflows

What We Offer

• Workplace where we aim high, without taking ourselves too seriously
• Autonomy and accountability with support to foster professional development
• Great opportunities to grow with the company
• Work-life balance and strong emphasis on wellbeing
• Approachable leaders with low ego
• Flexible hybrid workplace where people enjoy working at the office

Basics

• Location: Helsinki, Finland
• Relocation: Relocating to Finland expected, full support provided
• Work model: Mix of office and remote work
• Working language: English

Our equal opportunity statement

To entertain hundreds of millions of people for decades, we need diverse teams that understand our diverse audiences. The key to unleash our creativity is a diverse, equitable, and inclusive culture of trust where Metacoreans from all walks of life can be themselves. We celebrate our differences and believe they are the strength that drives us forward.

We are committed to offering equal opportunities for all, regardless of background, age, race, color, ethnicity, religion, disability, gender, sexual orientation, family status, education, socioeconomic status or any other characteristic. We build and maintain a workplace and industry free of harassment and discrimination.

We also aspire to have DE&I as a fundamental part of our game design process to enable us to create even better and more inclusive games, communities and entertainment.

If you require any support or have specific needs during the application process, please don't hesitate to let us know. We look forward to hearing from you!

Our culture

Our culture is based on trust, psychological safety and wellbeing. At Metacore, autonomy and accountability go firmly hand in hand, and we cultivate a diverse and inclusive workplace where you can be yourself.

We are collaborative and humble, and think “we” before “me”. We enable focus through transparency and ownership. We aim high, and aspire to be nothing less than the best game company in the world to work for.

To create even better games, communities and entertainment, we welcome talent with diverse experiences, who are passionate about their roles and bold in their ambition. 

We have collectively defined our culture and values, and we uphold them together, every day.

Read more about our culture: https://metacoregames.com/culture