Monitoring Engineer II

Business Unit:

Global Information Technology

Reporting To:

Manager, Infrastructure Operations

Shift:

US/Seattle (8:30 pm - 5:30 am IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

The Monitoring Engineer II is both a technical and business collaboration role supporting Russell Investments’ compute infrastructure. You will directly support mission critical servers across all Russell Investments’ global sites and partner with management in Seattle, WA. Technical knowledge and experience supporting Solarwinds, Windows servers, Linux Servers, and VMware environments are a must.



Years of Experience

3-6 years of relevant industry experience



Qualifications

• Bachelor’s Degree in Computer Science, Business or Engineering. Equivalent work experience may be considered in lieu of education.
• Troubleshooting performance related issues
• Experience in IT service delivery using the ITIL framework
• Demonstrated experience working as part of a high performing team
• Ability to communicate complex technical details to all levels of management
• Expertise in understanding, setting, and managing customer expectations
• Ability to understand and solve complex problems quickly
• Experience supporting enterprise monitoring and alerting tools for servers, databases, and networks