Network Operations II

1 Month ago • 3 Years + • Network Engineering

About the job

Job Description

The Network Operations II role involves providing first-line support for network issues, collaborating with Network Engineering on data center builds, creating documentation, and performing hardware/software upgrades. Responsibilities include troubleshooting traffic flow, addressing inquiries, configuring new data center builds, and supporting other teams' technology needs. The ideal candidate possesses expertise in networking protocols, TCP/IP, BGP, OSCP, IDS/IPS, and Cisco products (IOS, IOS-XE, IOS-XR, NXOS). Experience with firewalls, campus and VXLAN environments, and Linux is also required. The role demands problem-solving skills, documentation abilities, and collaboration with cross-functional teams. Occasional weekend, evening, and holiday work may be necessary.
Must have:
  • First-line network support
  • Data center build implementation
  • Documentation of procedures and builds
  • Hardware/software upgrades and configurations
  • Expertise in networking protocols and TCP/IP
  • Cisco product administration (IOS, IOS-XE, IOS-XR, NXOS)
  • Firewall and security knowledge
  • Experience with Linux
Good to have:
  • BGP, EIGRP routing protocol knowledge
  • VXLAN and Cisco campus environment experience
  • CCNA certification
Perks:
  • Bonus and/or long-term incentive units
  • Full range of medical, financial, and other benefits

Job Summary:

Department/Group Overview:

Network Operations provides first line support and troubleshooting for large scale production issues as well as implementing Data Center builds. Working closely with both the Network Engineering team and Systems Operations, the Network Operations team ensures maximum uptime of services and speedy resolution of all issues.

Job Summary:

Network Operations II are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology. Utilizing this unique skill set, NetOps provide first line support to all departments with regards to traffic flow and network issues / inquiries. NetOps is also responsible for populating new DC builds in terms of configurations and documentation, and support the needs of other teams with regards to their specific technologies.

Responsibilities and Duties of the Role:

  • Provide first line support for all network issues
  • Work with Network Engineering to implement Data Center Builds
  • Produce accurate and easily parsable documentation for any new builds or procedures
  • Performing routine hardware and software upgrades and configurations

Required Education, Experience/Skills/Training:

  • BA/BS degree in Computer Science, Information Technology, related software engineering field or equivalent practical experience
  • 3+ years of technical experience in network, security, and transport related fields
  • Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays
  • CCNA certification preferred
  • Experience with routing and switching technologies in datacenter networks
  • Demonstrated expertise and understanding of the TCP/IP protocol suite
  • Experience and fundamental knowledge of transport, network and internet routing concepts, security policies and peering; specifically, BGP, OSCP, TCP/IP, IDS/IPS, DWMD
  • Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and NXOS)
  • Strong knowledge of firewall technologies
  • Working knowledge of both Cisco Campus and VXLAN environments
  • Knowledge of network and information security practices with specific regard to cisco ASA operation
  • Working knowledge of Layer 3 routing protocols: BGP, EIGRP, etc.
  • Experience with Linux


The hiring range for this position in Charlotte, NC is $82,900 - $111,100 per year, in The Woodlands, TX is $82,900 - $111,100 per year, in Las Vegas is $82,900 - $111,100 per year and in Bristol, CT is $87,100 - $116,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
View Full Job Description
$82.9K - $116.7K/yr (Outscal est.)
$99.8K/yr avg.
Charlotte, North Carolina, United States

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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