Operations Program Manager

1 Month ago • All levels • Operations

About the job

Job Description

The Operations Program Manager (OPM) at Meta prioritizes and manages product dependencies with a customer-centric approach, acting as the primary Operations interface between product teams and other departments (Marketing, Sales, Legal, Engineering, Finance, etc.). This role demands excellent stakeholder management, a strong technical understanding of products, and detailed knowledge of product development, manufacturing, and supply chain processes. OPMs manage cross-functional execution of mass production initiatives, ensuring product cost, manufacturability, reliability, quality, and compliance goals are met. They collaborate with manufacturing partners, manage partnerships, drive quality targets, track product costs, and guide HW Engineering design decisions based on production lessons and customer demand. The ideal candidate is a proactive problem-solver thriving in a dynamic environment.
Must have:
  • Manage cross-functional execution of high-priority initiatives
  • Liaise across teams to meet product goals
  • Drive Operations team towards factory readiness
  • Manage optimal partnerships for product requirements
  • Drive supplier and product quality targets
  • Track and drive product cost targets
  • Align products with lessons learned and customer demand
Good to have:
  • Masters degree (MBA, Engineering)
  • Experience leading development/delivery of high-volume products
  • Experience managing JDM’s
Perks:
  • Bonus
  • Equity
  • Benefits
Operations Program Manager (OPM) prioritize and manage product dependencies while bringing a customer-centric mindset to influence key decisions that support Operations objectives. They are the primary Operations interface between core product teams and other functional organizations within Reality Labs. This role requires exceptional stakeholder management skills as there will be close collaboration with Marketing, Sales, Communications, legal, Engineering, Sales, Marketing, Finance, and other Operations teams, in addition to suppliers. OPMs need a strong technical understanding of their products and detailed operational knowledge of product development, manufacturing, and supply chain processes. They are entrepreneurial, proactive, and structured problem solvers who can manage multiple products in a dynamic, fast-paced environment.
Operations Program Manager Responsibilities
  • Manage cross-functional execution of high-priority mass production initiatives by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership
  • Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met
  • Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx)
  • Work closely with the Contract Manufacturing and Channel Operations teams to manage optimal partnerships for supporting product requirements
  • Coordinate Quality and other Operations teams to drive towards supplier and product quality targets
  • Work with Product Cost Engineers to track and drive product cost targets throughout mass production
  • Steer HW Engineering design discussions to align products with lessons learned in MP and customer demand while meeting cost targets
Minimum Qualifications
  • BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
  • Experience in Program or Project and Process Management
  • Problem solving and analytical experience, including advanced skills in Excel
  • Knowledge of product features/specifications, manufacturing processes and the supply chain
  • Experience working with and managing external suppliers and manufacturers
  • Proven communication skills
  • Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact
Preferred Qualifications
  • Masters degree (e.g. MBA, Engineering, or other relevant field)
  • Experience leading development/delivery of multiple high-volume products
  • Experience managing JDM’s with different models of engagement
For those who live in or expect to work from California if hired for this position, please click for additional information.
Locations
Data Center
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$167,000/year to $230,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.


Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .
View Full Job Description
$167.0K - $230.0K/yr (Outscal est.)
$198.5K/yr avg.
Sunnyvale, California, United States

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About The Company

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.


We want to give people the power to build community and bring the world closer together. To do that, we ask that you help create a safe and respectful online space. These community values encourage constructive conversations on this page:


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For a full listing of our jobs, visit https://www.metacareers.com

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