Partnerships Manager

undefined ago • 3-5 Years

Job Summary

Job Description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. It manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite. As a Partnerships Manager, you will support the growth of Stord's agency and technology partner ecosystem, gaining deep experience in partner relationship management, onboarding, and enablement. You'll collaborate with Sales, Marketing, and Product teams, contributing to strategic partnership initiatives, driving partner engagement, referral pipeline, and co-marketing efforts.
Must have:
  • Support the day-to-day management of key partner relationships, including scheduling check-ins, tracking deliverables, and surfacing opportunities.
  • Assist in onboarding new agency, solution, and tech partners by coordinating enablement resources, product documentation, and key training sessions.
  • Monitor and track partner-generated leads and collaborate with Sales to ensure smooth handoffs and accurate pipeline tracking.
  • Collaborate with the Marketing team on partner-facing campaigns, webinars, and events; help prepare materials and logistics.
  • Help maintain and improve internal documentation, CRM records, and partner reporting tools.
  • Participate in both virtual and in-person partner events to support logistics and staffing needs (travel expected up to 20%).
Good to have:
  • Ability to work with or understand APIs, integrations, or technical documentation (no coding required).
  • Experience supporting marketing or event logistics.

Job Details

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Combining comprehensive commerce-enablement technology with high-volume fulfillment services provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

As a Partnerships Manager at Stord, you'll support the growth and success of our agency and technology partner ecosystem. This is an opportunity to gain deep experience in partner relationship management, onboarding, and enablement within a fast-moving, collaborative team.

You’ll work closely with the Director of Partnerships and Marketing leadership as well as cross-functional stakeholders in Sales, Marketing, and Product. You’ll contribute directly to strategic partnership initiatives, helping to drive partner engagement, referral pipeline, and co-marketing efforts—all while developing your skills in the logistics and technology space.

You’ll report to the Director of Partnerships.

What You’ll Do

  • Support the day-to-day management of key partner relationships, including scheduling check-ins, tracking deliverables, and surfacing opportunities.
  • Assist in onboarding new agency, solution, and tech partners by coordinating enablement resources, product documentation, and key training sessions.
  • Monitor and track partner-generated leads and collaborate with Sales to ensure smooth handoffs and accurate pipeline tracking.
  • Collaborate with the Marketing team on partner-facing campaigns, webinars, and events; help prepare materials and logistics.
  • Help maintain and improve internal documentation, CRM records, and partner reporting tools.
  • Participate in both virtual and in-person partner events to support logistics and staffing needs (travel expected up to 20%).

What You’ll Bring

  • 3-5 years of experience in partnerships, business development, account management, or a customer-facing role.
  • Experience working in ecommerce SaaS, B2B SaaS, or a modern fulfillment company.
  • Clear, professional communication and organizational skills.
  • High attention to detail and ability to manage multiple tasks or relationships at once.
  • Collaborative mindset with a willingness to learn from others and take initiative.
  • Comfort working in a remote-first, fast-paced environment.
  • Interest in the intersection of ecommerce, logistics, and SaaS.
  • Familiarity with CRMs like Salesforce or HubSpot.
  • Exposure to partner ecosystems or reseller/referral programs.

Bonus Points

  • Ability to work with or understand APIs, integrations, or technical documentation (no coding required).
  • Experience supporting marketing or event logistics.

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