Pro Executive

1 Month ago • 3 Years +

Job Summary

Job Description

Vercel is seeking a highly technical and sales-oriented Pro Executive to support their Pro customers throughout their lifecycle. This role blends Account Executive, SDR, CS Representative, and Sales Engineer responsibilities. The ideal candidate should be passionate about web technologies, have deep knowledge of Next.js and Vercel's offerings, and possess a strong background in technical sales. Responsibilities include optimizing configurations for Pro customers to maximize Vercel platform benefits, recommending site performance improvements, articulating the value of different Vercel plans, coordinating with internal teams, providing technical guidance, and acting as a liaison between customers and Vercel's product team.
Must have:
  • Deep technical understanding of web technologies
  • Proficiency in Next.js and Vercel's platform
  • 3+ years in technical sales or customer support
  • Excellent communication skills
  • Strong problem-solving abilities
  • Self-motivated and collaborative
  • Passion for web development
Good to have:
  • Hands-on experience with Next.js
  • Familiarity with other frontend frameworks
  • Experience with cloud infrastructure
  • Knowledge of web performance optimization
  • Understanding of SEO best practices
Perks:
  • Competitive compensation package with equity
  • Inclusive Healthcare Package
  • Mentorship and event attendance for growth
  • Flexible Time Off
  • Provided work gear and WFH budget

Job Details

About Vercel:

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

Vercel is seeking a highly technical and sales-oriented Pro Executive to support our Pro customers throughout their lifecycle. This unique role combines elements of Account Executive, SDR, CS Representative, and Sales Engineer positions. The ideal candidate will be passionate about web technologies, deeply versed in Next.js and Vercel's offerings, and have a strong background in technical sales.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.

What You Will Do:

  • Optimize configurations for Pro customers to ensure they're getting the most out of Vercel's platform
  • Recommend changes to improve site performance and overall user experience
  • Position and articulate the benefits of different Vercel plans and products to drive expansion and adoption
  • Introduce and coordinate with other internal Vercel resources where relevant to support customer success
  • Provide exceptional technical guidance and support throughout the customer lifecycle
  • Act as a bridge between Pro customers and Vercel's product team, gathering feedback and insights

 

About You:

  • Deep technical understanding of web technologies, particularly Next.js and Vercel's platform
  • 3+ years of experience in a technical, sales, or customer support role for a technical product
  • Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
  • Strong problem-solving abilities and attention to detail
  • Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
  • Passion for web development and staying current with the latest trends and technologies

 

Bonus If You:

  • Have hands-on experience with web development using Next.js
  • Familiarity with other frontend frameworks and static site generators
  • Experience with cloud infrastructure and serverless technologies
  • Understanding of web performance optimization techniques
  • Knowledge of SEO best practices

 

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

#LI-SP1

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About The Company

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized Web. Customers like Under Armour, Nintendo, The Washington Post, and Zapier use Vercel to build dynamic user experiences on the Web.

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