Product Analyst

 Location: Cambridge, UK (remote-friendly) with occasional travel to the office once per quarter.

Want to work for a department that is at the heart of player, product, and business insights of our titles?

Working in the Analytics, Data Sciences and Data Engineering (ADSE) team, your focus will be on supporting Games Operations – including Player Support, Localisation, Anti-Cheating, and Games Ops Development. To be successful in this role, you'll need to be able to merge analytical skill with game knowledge to drive incredible player experiences.

As a Product Analyst, you'll deliver product-focused insights, monitor key operational metrics, and support teams with data needed to understand and improve the player experience across core operational areas.

What you'll be doing:

• Grow relationships across the game operations team to promote a data-driven partnership 

• Generate hypotheses and guidance across many types of data across many groups to grow and improve our games with support from lead/senior product analysts

• Query and analyze big data to uncover insights with impact to improve player experience.  

• Partner closely with game operations and engineering teams in collating and maintaining data sources to better understand operations quality

• Work on insights projects that guide decisions on product and feature roadmaps, using a variety of data sources

• Drive deep, impactful learnings by working across data, operations and research to deliver a story driven direction based in data with support from lead/senior product analysts.

• Present analysis conclusions to business stakeholders in a clear and practical way.  

• Partner with data engineering to manage data requirements such as schema requirements and data format to support high-quality deliverables.  

• Conduct effective analysis while adhering version control, documentation, and reproducibility.  

What you'll need:

• Bachelor’s degree in a quantitative discipline such as Data Science, Statistics, Computer Science, Economics, or equivalent experience 
• Familiarity with modern data architectures (AWS, Snowflake, OLAP) 
• Familiarity of SQL, Python or R, Statistical Modeling & Data Cleansing Techniques 
• Experience using modern data visualization tools e.g Tableau, PowerBI etc
• Crafting a clear message for your audience using data in a simple to understand manner

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise.

If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.