Sales Operations Representative

2 Months ago • 2 Years + • Operations • Account Management

Job Summary

Job Description

The Sales Operations Representative acts as the key contact for high-volume customers, providing quick and quality support with order processing, operational queries, and general assistance. This role involves close collaboration with regional sales managers and global operational teams. Responsibilities include processing orders (using EDI and manual loading), ensuring timely and accurate order fulfillment, maintaining customer records in the CRM, generating weekly reports, and fostering strong internal and external relationships. Strong analytical skills, proficiency in MS Office Suite (especially Excel), and excellent communication skills are essential.
Must have:
  • 2+ years Sales Admin/Order Processing experience
  • Proficient in MS Office Suite (Excel)
  • Excellent communication (written & verbal)
  • Detail-oriented & accurate order processing
  • Ability to multitask and meet deadlines
Good to have:
  • Amazon Vendor Central knowledge
  • Experience with report analysis and chart trends

Job Details

Job Info

  • Job Identification 8272
  • Job Category Customer Support
  • Posting Date 03/25/2025, 12:44 PM
  • Locations 1020 Eskdale Road, Winnersh Triangle, Wokingham, Berkshire, RG41 5TS, GB
  • Degree Level No Formal Education
  • Job Schedule Full time

Job Description

Position Summary, Responsibilities and Expectations:

  • Act as key contact for high-volume customers with any order processing, operational queries or general assistance and ensure that customers receive quick and quality support.
  • Work closely internally with regional Sales managers and worldwide operational teams.
  • Process multiple orders with key eye for detail using EDI order system and manual loading.
  • Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.   
  • Maintain accurate and up-to-date customer records in CRM database.
  • Provide weekly reports to management and sales team.
  • Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
  • Maintain professional internal and external relationships that meet Corsair’s core values.

Essential Skills and Experience:

  • 2+ years of experience in Sales Administration, Order processing, Sales Operations/Support
  • Good experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, vlookup, formulas)
  • Experience in performing analysis on reports and chart trends
  • Well-organized with the ability to multitask and close inquiries fast and efficiently across multiple accounts
  • Ability to be proactive and flexible to improve processes.
  • Ability to prioritize and demonstrate attention to detail and accurate order processing skills.
  • Exceptional written and verbal communication
  • Ability to work under pressure and to deadlines
  • Amazon Vendor Central Knowledge if available

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About The Company

Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans.


CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries.


CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.

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