Project Coordinator

1 Week ago • All levels • $60,000 PA - $60,000 PA

Job Summary

Job Description

As a Project Coordinator at Critical Mass, you will play a key role in the successful development of interactive web-based solutions. You will collaborate with cross-functional teams to ensure projects are delivered on time and within budget. Your responsibilities will include assisting in the creation and maintenance of project plans, schedules, and budgets, while also facilitating effective communication and risk management. You will contribute to process innovation and uphold high standards of professionalism, representing Critical Mass's values both internally and externally. This role requires strong organizational skills, excellent communication, and a desire to learn and grow within the digital media industry. This role requires working from the office a minimum of 3 days a week.
Must have:
  • Strong computer skills, especially with Microsoft Office.
  • Excellent written and verbal communication skills.
  • Ability to multi-task in a fast-paced environment.
  • Strong interpersonal skills.
  • Desire to build skills in mediation, negotiation, and decision making.
  • Aptitude to learn interactive digital-based media project management.
Perks:
  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Early Dismissal Fridays (off at 3:00 PM local time every Friday)
  • 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us! 

Our Trailhead Cohort commences May 27, 2025. 

All applications are reviewed and interviewed on a rolling basis. 

The Project Coordinator is responsible for assisting in the successful development of interactive web-based solutions, working with cross-functional, multi-project team resources to ensure solutions are delivered on time and on budget according to defined scope, timeline and cost parameters. They will assist in the development of plans, schedules and control of all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements, while building positive professional relationships.


You Will:

  • Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)
  • Contribute to continual process and people management innovation, supporting effective delivery of solutions
  • Assist in establishing clear project parameters supporting the success of all internal and client team members 
  • Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass’ business philosophies, protocols and standards
  • Assist in creating and maintaining a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements
  • Assist in forecasting, tracking and managing project budgets, purchase orders and invoices
  • Assist in acquiring appropriate resources to meet project needs
  • Assist in planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables
  • Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk

You Have: 

  • Strong computer skills, especially with Microsoft Office 
  • Strong written and verbal communication skills 
  • Ability to multi-task in a fast-paced, flexible environment 
  • Strong interpersonal skills 
  • Aptitude and desire to build skills in mediation, negotiation, diplomacy and decision making 
  • Aptitude and desire to learn how to manage interactive digital-based media projects 
  • Aptitude and desire to learn business and financial principles, including budget, schedule and resource management Demonstrated work ethic, integrity and professional conduct
  • Strong teamwork, communication and interpersonal skills
  • Post-secondary, certification, or experience in a related field preferred

 What We Offer: 

  • Global maternity and parental leave 
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Early Dismission Friday’s (off at 3:00 PM local time every Friday)
  • 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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