Quality Control Manager

Reports to: APAC Quality lead based outside Thailand

Represent our Quality Control (QC) team, lead & supervise our QC supervisors and auditors to ensure the quality of data collection, speed and accuracy of work, ensure projects compliance, provide feedback and training to internal team and external vendors
 

• Lead & support planning of tasks needed to manage the project deliverables
• Coordinate with our project management team, data collection team and with commercial team
• Ensure activities related to data collection (briefing / debriefing / training/ data collection/validations/quality checks/delivery) as per schedule and with high level of accuracy and quality by providing regular updates
• Proactive identifying potential project issues / risks, raise/feedback such risks and coordinate cross functional /other departments to clarify project related problems / issues to ensure that instructions are carried out correctly
• Ensure efficiency in operations through a regular review of QC processes and improvement of systems and procedures
• Achieve performance goals related to quality programs/ initiatives, ensure all work performed within the standards and policies
• Perform any other tasks related to functions that may be assigned

• University graduate
• 3 years + of supervisory experience
• Experience in market research is preferred
• Proficiency in MS office tools
• Strong verbal & written communications skills, able to communicate in English is a must

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion