Renewal Sales Representative, Enterprise Solutions

10 Hours ago • 2 Years +

Job Summary

Job Description

The Renewal Sales Representative's primary responsibility is to expand existing business by working closely with the Customer Success Management (CSM) team to cultivate strong client relationships. This role requires a sharp business understanding and the ability to collaborate with stakeholders to prevent customer churn and manage renewals. The ideal candidate will be able to grow and upsell to existing accounts. Responsibilities include identifying renewal opportunities, executing sales strategies, maintaining revenue, collaborating with internal teams, growing revenue within existing accounts, nurturing partner ecosystems, maintaining communication with clients, and managing forecasts and pipelines.

Must have:

2+ years of Sales or Account Management experience in enterprise software.
Strong interpersonal skills to build relationships with key decision-makers.
Self-motivated and adaptable to a fast-paced environment.
Knowledge of the Korea enterprise software ecosystem.
Comfortable English fluency for internal communication.
Bachelor's degree (preferred).

Good to have:

Professional knowledge of Data and AI product terminology and trends.
Experience handling large enterprise-level accounts.
Experience selling SaaS Solutions, ideally in Marketing systems, Chat, Analytics or CDP.
Experience working with e-commerce or retail verticals.

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

forecasting-budgeting

account-management

saas-business-models

Job Details

About Appier
Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more information.

About the role

The Renewal Sales Representative’s core responsibility is to grow the existing business by working closely with the CSM team to foster the best relationship with clients. He/She has a sharp business acumen and is able to work with relevant stakeholders to prevent churn and manage renewals. The successful candidate must possess the ability to grow and upsell to these existing accounts.

Responsibilities

Identify renewal opportunities within the assigned accounts and execute on selling strategies, including proposals and negotiations as necessary
Maintain revenue of assigned accounts, by ensuring retention and renewals of assigned accounts across Korea
Collaborate with the CSM team and wider Appier HQ functions to ensure account and key stakeholder satisfaction, including operational tasks such as participation of customer QBRs
Grow revenue in existing accounts by working with new territory sales reps through strategic coverage and opportunity identification
Work with business leaders in nurturing partner and business ecosystems for Korea
Maintain a proactive communication channel with the assigned accounts to identify pain points and engagement opportunities
Strong forecasting and pipeline management of your assigned accounts

About you

[Essential]

Min. 2 years of Sales or Account Management of enterprise softwares.
Strong soft skills to develop relationships with key decision makers in the industry.
Independent and self-motivated, able to adapt to a fast paced environment
Knowledge of Korea enterprise software ecosystem
Comfortable English fluency - this role will require both spoken and written English for internal communication
A bachelor’s Degree preferred.

[Nice to have]

Professional knowledge of terminology, trends and concepts of Data and AI products.
Experience handling large enterprise-level accounts
Experience in selling SaaS Solutions, ideally in Marketing systems, Chat, Analytics or CDP
Experience working with e-commerce or retail verticals

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