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Senior Account Representative (English, Portuguese)

Senior Account Representative (English, Portuguese)

2 Weeks ago • 3-5 Years • Business Development

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

feature-prioritization

presentation-skills

cross-functional

Job Description

The Senior Account Representative (English, Portuguese) at Google manages client relationships, comprehending their business needs and challenges. Leveraging expertise, this role partners with cross-functional teams to prioritize features, resolve issues, and drive client success. Responsibilities encompass using optimization levers to meet client goals, acting as the primary point of escalation for issue resolution, and developing strategies for advertising campaigns across various platforms. The ideal candidate possesses strong communication skills in English and Portuguese, along with experience in advertising, consultative sales, or marketing. Experience in the ad tech market and programmatic ad buying is a plus.

Must have:

Fluent English & Portuguese
5+ years advertising/sales experience (or 3 years with advanced degree)
Client relationship management
Cross-functional team collaboration
Strategic & analytical sales approach

Good to have:

Ad tech market experience
Programmatic ad buying experience
Experience using strategic and analytical sales approach to build customer relationships
Ability to manage multiple ad hoc requests simultaneously
Excellent organizational, analytical, influencing and presentation skills

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role, or 3 years of experience with an advanced degree.
Experience working with advertisers, agencies, or clients.
Ability to communicate in English and Portuguese fluently in order to communicate in this customer-facing sales role.

Preferred qualifications:

Experience in the ad tech market as either a seller or a user and experience in the use of programmatic ad buying tools.
Experience using a strategic and analytical sales approach to build customer relationships.
Ability to manage multiple ad hoc requests simultaneously.
Excellent organizational, analytical, influencing and presentation skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

Manage relationships across accounts, develop a thorough understanding of their business needs and challenges.
Leverage client management, industry, and product expertise to understand customer strategic and tactical objectives.
Partner with cross-functional teams including Large Customer Sales (LCS) Sectors, Product Management, Engineering, and Technical Support to drive customer communications, feature prioritization, and issue resolution to enable client success.
Use key optimization levers like automation and attribution, to drive performance against clients desired customer business outcomes.
Act as the ultimate point of escalation for the resolution of client issues, from analysis and research to coordination of resources.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.