Senior Interaction Designer, Google Help Experiences

1 Month ago • 6-8 Years • Product Design • UI/UX Design • $151,000 PA - $222,000 PA

Job Summary

Job Description

As a Senior Interaction Designer at Google Help Experiences (HeX), you will craft industry-leading user experiences for Google's self-service support. You'll collaborate with product managers, engineers, and stakeholders to design solutions for over 400 Google products using user-centered design methods. Responsibilities include communicating the user experience through various design artifacts (wireframes, prototypes, etc.), delivering high-quality designs balancing user and business needs, and advocating for design-centric improvements. You will work with AI technologies, and ensure designs align with Google's design standards. The role requires strong collaboration skills and the ability to translate complex tasks into intuitive and easy-to-use experiences for billions of users.
Must have:
  • 6+ years interaction design experience
  • User-centered design expertise
  • Collaboration with cross-functional teams
  • High-quality design delivery
  • Advocating for design improvements
Good to have:
  • Master's degree in relevant field
  • 8+ years product/UX design experience
  • Platform design experience
  • Experience with AI technologies
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in interaction design and in product or UX design.
  • Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

  • Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  • 8 years of experience in product design or UX.
  • Experience in platform design or knowledge of system, web, and app design especially across form factors and platforms.
  • Ability to plan and ideate products from scratch and improve features, all with a user-centered design process.
  • Ability to balance user needs and business goals, and to be an advocate for the user while aligning with the direction of the business.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes—you’ll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As an Interaction Designer, you’ll rely on user-centered design methods to craft industry-leading user experiences—from concept to execution. Like all of our UX jobs, you’ll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.

Help Experience (HeX) is responsible for designing solutions that help Google users become more successful. We build products and infrastructure to provide solutions for over 400 Google products. By leveraging the best of AI technologies and looping in humans when required, our goal is to create an exceptional self-service support experience for all.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, or high fidelity prototypes.
  • Deliver high-quality designs that are simple, cohesive and holistic balancing users and business needs from concept to execution.
  • Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.
  • Advocate for the prioritization of design centered changes, refinements, and improvements.
  • Push creativity, establish thinking, and develop new approaches to design problems while ensuring designs support a systematic design approach to reuse including alignment with Google wide design standards.

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