Senior Manager/ Director, HRIS

8 Hours ago • All levels

About the job

Summary_{By Outscal}

Senior HRIS Manager/Director at OKX, leading HRIS strategy, system management, and team development. Strong expertise in HRIS systems, project management, and data analysis is required. Experience building internal HRIS from scratch is a plus.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity

Reporting to the Head of HR, the HRIS Manager will play a key leadership role in defining how HRIS can be optimized to provide best-in-class employee experience that supports the company to become a high impact HR organization.

The HRIS Manager will be responsible for managing and maintaining the HRIS system and tools and provide operational and technical support to end-users. He/she will partner closely with various stakeholders such as the Product & Engineering team, HR COEs, HRBPs and HR Operations teams globally to build and enhance system solutions in OK Group's in-house built HRIS "OKEngine". The HRIS team strives to build OKEngine into a system that enables users to perform HR tasks in a seamless manner, delivering an optimised user experience.

What You’ll Be Doing

Act as a Project Manager and collaborate with assigned HR COEs to identify requirements for HRIS solutions
Maintain and administer the HRIS system, ensuring data accuracy and system functionality
Responsible for system testing, upgrades, and implementation of new modules or features
Provide end-user training on HRIS functionalities
Troubleshoot and resolve user issues related to the HRIS system and tools
Generate monthly performance reports and insights by conducting analysis of data collected from our HR chatbot and HR ticketing system
Lead and manage a team of HRIS members to help define and drive the overall HRIS roadmap
Mentor and coach the team to develop expertise and drive process and configuration excellence
Ensure that applications integrate into existing and planned infrastructure
Work with senior management to translate business needs into projects, including prioritization, scheduling, and resource planning
Ensure quality of business processes as well as data quality and integrity
Actively identify and resolve issues or opportunities for enhanced user experience and other HRIS integrations

What We Look For In You

A Bachelor's degree in a related field with relevant working experience in a fast-paced environment
Knowledge and/or experience in key HRIS modules is needed to be successful in this role. Candidates with previous experience building internal HRIS from scratch will be prioritized
Expert in HR processes with a thorough understanding of core HR systems, who can drive efficiency improvement for the department and optimize the use of HRIS platforms
Proven success in leading complex projects and experience managing HRIS changes/implementations to support the business
Able to work in a dynamic organization by balancing multiple priorities
Strong problem-solving skills with a customer service mindset
Demonstrated ability to influence and collaborate well with cross-functional teams to deliver stretched goals under tight timelines and resource constraints
Excellent communication skills in both written and verbal form are needed as there will be regular presentations, briefing/training for different teams and levels of the organisation
Fluency in both English and Chinese is required