Senior Manager, Technology (Cloud Infrastructure and Datastore Architecture)

2 Months ago • 10 Years + • DevOps • Product Management

Job Summary

Job Description

The Senior Manager of Technology will lead a team responsible for the design and delivery of cloud infrastructure, datastore, and messaging solutions for Disney Experiences. This includes establishing standards, best practices, and building highly resilient and secure platforms. Responsibilities involve on-time, on-budget delivery using agile methodologies, managing a diverse portfolio, and overseeing team and financial aspects. The role requires strong stakeholder management across Technology, Product, and Business, and includes identifying opportunities to improve services. Project management, effective communication, and driving process improvements are also key responsibilities.
Must have:
  • 10+ years relevant experience
  • Infrastructure Engineering Management
  • Software Engineering Financial Management
  • Agile methodologies expertise
  • Excellent communication skills
  • Team & budget management
  • Highly scalable system experience

Job Details

Job Summary:

In a galaxy far, far away, the valiant team at Disney Experiences (DX) Tech & Digital embarks on a mission to power the magic across the universe. Our squadron crafts legendary immersive digital experiences for the galaxies premier vacation brands. We deliver these experiences to beings across the galaxy through Disney's Parks & Resorts, Disney Cruise Line, and Disney Vacation Club. Our responsibility spans the entire digital and physical Guest experience for all technology and digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise sectors, as well as other innovative ventures like 'Hey, Disney!' 

About the Role & Team 

The position of Sr. Manager of Technology will be responsible for the team and portfolio within the Cloud Infrastructure and Datastore Architecture area. This includes standards, best practices, design and delivery of platforms that support the entire Disney Experiences organization. If selected for this role, you will report to the Director of Technology, Solution Architecture. 

What You Will Do 

The position will include the following duties & accountabilities: 

  • Lead teams in the design and delivery of infrastructure, datastore, and messaging solutions that are highly resilient and secure, while enabling efficiency across the Disney Experiences organization. 

  • Drive on-time on-budget delivery on an incredibly diverse portfolio using agile methodologies, with heavy emphasis on an iterative approach resulting in world class solutions. 

  • Team & Talent Management of Cast (Disney Employee) and Contractors within the TeamMaintain a supportive, collaborative and constructive environment for growing high performing Individuals and Team. 

  • Financial Ownership of the allocated Budget for the PortfolioIncluding managing forecasts, actuals, and variances.    

  • Stakeholder Management across Technology, Product, and BusinessEstablish and maintain relationships, with clear expectation managementUnderstand challenges and proactively collaborate to resolve. 

  • Opportunity Management to identify how our portfolio can deliver on or contribute to solutions to better serve our partner teams, and ultimately, our Cast and Guests. 

  • Project Management of technology delivery for work efforts, ensuring reliability in delivery activities, dates and resource planning. 

  • Communication & knowledge sharing of portfolio capability at all levels of the organization. Effective communication with diverse audiences in a technical and non-technical manner. 

  • Drive improvements to processes, technology, and interfaces that improve the effectiveness of the team. 

Required Qualifications & Skills  

  • At least 10 years of relevant, progressive experience in Technical Design, Delivery, Operations and Management.  

  • Demonstrated experience in Infrastructure Engineering Management and Software Engineering Financial Management  

  • Executive Written & Verbal Communication Skills  

  • Experience in design, development, and implementation of highly scalable, high-volume software systems and components.  

  • Experience in organizations practicing Agile best practices.  

  • Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional stakeholders. 

  • Ability to take decisions in ambiguous situations and a fast paced environment with constantly changing business needs. 

  • Excellent motivator driving influence and high throughput from the team. 

  • Passionate about engineering best practices and leading by example. 

Education  

  • Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study and/or equivalent work experience

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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