Site Reliability Engineer

Electronic Arts (EA) is looking for a Senior Site Reliability Engineer (SRE) to join our Game Creation Operations (GCO) team. This is a unique opportunity to be part of a newly formed SRE function and help shape the future of how EA builds and operates its development platforms and services. If you're passionate about automation, observability, and improving service reliability at scale, we’d love to hear from you. This role reports into a Senior Manager.

Job Requirements/Role

What You'll Do

• In your first 60 days, gain a deep understanding of the GCO environment and assess existing monitoring and observability systems.

• By 90 days, begin executing the observability roadmap, contribute to incident response, and identify opportunities to improve automation and reliability.

• By 120 days, take ownership of key SRE initiatives, drive cross-team collaboration, and influence EA’s approach to operational excellence.

• Beyond 180 days, lead long-term strategies to improve reliability, mentor engineers, and champion sustainable and scalable engineering practices.

Key Responsibilities

• Design, implement, and maintain scalable monitoring and observability systems using Prometheus/Grafana, Datadog, ELK, or similar.

• Build infrastructure and tooling using technologies like Terraform, Ansible, AWS CloudFormation, and CI/CD pipelines (GitLab CI/CD).

• Automate operational processes using Python and Bash to reduce manual toil and improve deployment reliability.

• Operate and optimize containerized applications using Kubernetes platforms (EKS, AKS, GKE).

• Contribute to incident response processes and post-mortems, helping teams learn and improve from every incident.

What We’re Looking For

• Proven experience operating cloud platforms, especially AWS and Azure.

• Strong expertise in monitoring, observability, and incident response at scale.

• Hands-on experience with Infrastructure-as-Code and automation.

• A strong sense of ownership and desire to improve systems, processes, and team capabilities.

• Comfortable working in high-pressure environments and solving problems collaboratively.

• Experience building SRE practices from the ground up.

• Led on-call rotations or reliability-focused projects.

• Mentored junior engineers and influenced engineering culture through documentation and collaboration.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.