Infrastructure Cloud Engineer – Infrastructure as Code
About Us:
Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. As a highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.
About The Role:
We are seeking an experienced Infrastructure and Cloud Engineer to join our ET Infrastructure team. This role focuses on the configuration, management, and governance of a complex cloud-centric, hybrid infrastructure environment with Infrastructure as Code in mind.
What you will do:
- introduce and implement Infrastructure as Code (IaC) from scratch within our current operations environment.
- Maintain and improve IaC frameworks to automate and streamline our infrastructure management.
- Configure, manage, and govern complex Azure environments.
- Oversee physical and cloud networks based on Meraki, Palo Alto, and Azure.
- Administer Microsoft365 environments, including Exchange, SharePoint, Teams, and other components.
- Provide technical infrastructure support and ensure all L3 assigned tickets are reviewed and resolved within defined service desk SLAs.
- Develop and document technical designs for the integration and implementation of new applications and systems.
- Ensure the availability and reliability of Sitecore infrastructure and services.
- Assess emerging technologies, stay abreast of industry trends, and provide advice on technology investments.
What you will need:
- Minimum of 7 years in similar roles
- Minimum of 5 years building, configuring and managing environments with IaC tools
- Minimum of 5 years of experience with Terraform, proven experience of building environments from ground up. (other IaC tools knowledge such as Bicep, CloudFormation is a plus)
- Minimum of 5 years of experience with scripting languages such as Python, Bash, and PowerShell.
- Proficiency in cloud operations (Azure required, AWS preferred).
- Extensive experience with next-generation firewalls, remote access tools, and VPNs (preferably Palo Alto firewalls).
- Strong background in Microsoft365 administration (Exchange, SharePoint, Teams, Purview, etc.).
- In-depth knowledge of FinOps practices.
- Expertise in network segmentation, routing, configuring ACLs, setting up IPSEC tunnels, and cloud networking (Azure/AWS).
- Experience with cloud-managed switching solutions (preferably Cisco Meraki).
- Strong understanding of DNS concepts.
- Knowledge of certificate management and governance.
- Excellent communication skills, with the ability to effectively communicate with both technical and non-technical audiences at all levels within the company.
- Proficiency in English, both verbal and written.
Sitecore is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other legally protected basis.