As a Software Support Engineer at SigmaNEST, a business unit within Sandvik Manufacturing Solutions, you will be responsible for identifying and resolving customer issues related to the SigmaNEST software. This role involves providing first-level technical support, including troubleshooting software installation and operation issues via phone, email, and the internet. You will also travel to customer sites to install software and run test programs, provide training courses, and create technical documentation. Furthermore, the job requires working on maintenance driven coding projects, primarily in G-code, and making code fixes to resolve support issues. The ideal candidate will be able to work independently and meet deadlines. The role also involves providing technical sales support demonstration and competitive analysis.