ESL Instructor and Cultural Orientation Specialist
Job Summary
Job Description
The ESL Instructor and Cultural Orientation Specialist will help refugees learn English conversation, numeracy, and literacy skills. They will also lead cultural orientation courses to enhance self-sufficiency. The role includes preparing teaching materials, adapting teaching methods, maintaining records, assessing client progress, and training clients and volunteers. The position also involves program support such as participating in client recruitment, coordinating courses, and communicating with team members. The instructor will also supervise and provide direction to volunteers. The role requires a commitment to the mission and values of World Relief. The role is reliant upon funding and may be subject to modification or termination based on resource availability.
Must have:
- Fluency in written and spoken English
- Bachelor’s degree in education or related field
- 2+ years teaching experience in ESL/literacy
- Confident in digital platforms (Microsoft Office, Zoom, WhatsApp)
- Contain valid US Driver’s License
Good to have:
- Ability to work with diverse backgrounds
- Ability to manage a classroom and volunteers
- Experience working with non-native English speakers
- Experience with adult pre-literate populations
- Proactive communicator with strong interpersonal skills
- Ability to prioritize and manage multiple tasks
- Flexible and adaptable to client needs
- Ability to complete tasks independently and on time
- Strong knowledge of phone/laptop functionalities
- Commitment to professionalism and client confidentiality
Perks:
- Competitive benefits package
- Employee discount program
6 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
The Spokane office seeks an ESL Instructor and Cultural Orientation Specialists who will help refugees of all ages learn the basics of English conversation, from speaking simple survival phrases and following simple directions, to building basic numeracy and literacy skills, and even more advanced conversation practice, thus fostering self-sufficiency. The ESL Instructor will also coordinate and lead cultural orientation courses that will completement the English instruction and enhance the self-sufficiency building skills. Instruction may take place virtually or in person, including evening classes.
ROLE & RESPONSIBILITIES:
- Instruction:
- Prepare and distribute teaching/learning materials such as realis, handouts, and WhatsApp videos
- Ensure daily class activities/materials closely align with program and grant goals
- Model effective pedagogical skills in teaching oral English, numeracy, and beginning literacy
- Adapt teaching methods to meet the needs of clients from diverse cultural/linguistic backgrounds with a wide range of skills, educational abilities, and attitudes
- As necessary and possible, adjust existing curriculum and teaching to meet clients stated objectives
- Create an encouraging and supportive environment that fosters learning
- Maintain accurate and up-to-date client and program records, including attendance, goals tracking, and client case files
- Assess clients’ English levels at defined intervals and track scoring
- Create and administer periodic assessments to track client progress, with particular emphasis on quarterly assessments
- Train clients and volunteers in phone and laptop functionality as needed in partnership with the supervisor, develop curricula for new ESL classes that meet program goals and grantor guidelines and are educationally sound
- Program Support:
- Learn and maintain program guidelines and requirements for the Drivers License Assistance Program, Preferred Communities (PC) and other grant and funding sources
- Participate in client recruitment, enrollment, assessment, record keeping, reporting and tracking of program goals
- Lead the coordination of ESL courses and assigned cultural orientation courses
- Support the education team in carrying out other extended cultural orientation courses and workshops.
- Maintain regular and timely communication with team members regarding client and program needs
- Participate in required department and all-staff meetings
- Participate in required PC trainings, including travel to annual national conference if requested.
- Collaborate with the Volunteer Coordination (VC) team and Education Services team regarding volunteer support needs, questions, concerns.
- Coordinate volunteer schedules with certain paired volunteers and keep volunteer contact information up to date in coordination with the VC Department
- Supervise and give direction to volunteers during class time, debriefs, meet & greets, material drop-offs, and follow-up communications, including sending weekly lesson plans and materials to teaching Assistants
- Ensure volunteers track hours
- Provide training for volunteers as needed, such as in-class coaching and special professional development workshops
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Fluency in written and spoken English
- Bachelor’s degree or higher, ideally in Education, TESOL, or a related field
- At least 2 years’ teaching experience in education, ESL, and/or literacy
- Confident and capable of navigating across digital platforms, including Microsoft Office Suite, Zoom, and WhatsApp
- Contain valid US Driver’s License
PREFERRED QUALIFICATIONS:
- Ability to work effectively and sensitively with adults of diverse cultural, religious, and language backgrounds
- Ability to manage a classroom and support a team of volunteers
- Experience working with non-native English speakers
- Experience with adult pre-literate populations preferred
- Proactive communicator, with strong interpersonal, oral, and written communication skills, and able to work closely with a team
- Ability to prioritize and manage multiple tasks and projects simultaneously
- Flexible and adaptable to needs of clients and changing program realities
- Ability to complete tasks independently, thoroughly, and on time
- Strong working knowledge of common phone and laptop functionalities and the ability to provide basic technical troubleshooting as needed
- Commitment to professionalism and client confidentiality
$20.58 - $22 an hour
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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