Training Specialist

1 Month ago • 3 Years + • Teaching

Job Summary

Job Description

The Training Specialist will develop and deliver training programs on operational processes and tools to improve team performance. They will create and maintain manuals, manage onboarding programs, and conduct training evaluations. This role requires strong communication skills and a passion for knowledge sharing. The Training Specialist will play a vital role in enabling a knowledgeable, cohesive, and resilient workforce. They will also prepare reports on program effectiveness and manage training schedules.
Must have:
  • 3+ years of experience in the end-to-end training process.
  • Strong communication, collaboration, and interpersonal skills.

Job Details

Training Specialist

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. 

Our Central Services team in Manila are currently looking for a Training Specialist to join the team. 

As a Training Specialist, you will drive operational excellence and empower team members to succeed by delivering high-quality, comprehensive training programs. This role is dedicated to fostering a culture of continuous learning and process consistency, ensuring that employees are well-equipped with the knowledge, skills, and tools to deliver seamless, efficient service. Through proactive collaboration, innovative training solutions, and a commitment to service standards, the Training Specialist plays a vital role in enabling a knowledgeable, cohesive, and resilient workforce.

 

Key responsibilities will include:

  • Work closely with global L&D to design and implement structured training programs on core operational processes and tools to enhance team performance.
  • Create, maintain, and update operational manuals and job aids to ensure accessible and accurate reference materials.
  • Manage and execute a comprehensive operational onboarding program that equips new hires with essential operational knowledge and skills.
  • Facilitate training sessions on key operational tools and systems, ensuring team members are proficient and confident in their use.
  • Conduct training evaluations to identify skill gaps and areas for improvement within the operations team.
  • Prepare reports on program effectiveness, knowledge retention, and training outcomes.
  • Manage training schedule and logistics as required.

 

What you will bring to the role:

  • A minimum of 3 years work experience encompassing the end-to-end training process. 
  • Strong communication, collaboration, and interpersonal skills.
  • A passion for training and knowledge sharing.
  • High energy and enthusiasm.

We primarily operate in a remote environment; however, we appreciate a flexible approach with regards to travel to Metro Manila if required on occasion. Any changes to our remote work arrangement will be communicated with ample notice. 

 

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America.

Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes.

At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience.

 

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

#LI-RV1

Similar Jobs

Visa - Senior Director - Head of Visa Direct CISSEE

Visa

Almaty, Almaty Region, Kazakhstan (Hybrid)
4 Months ago
London stock Exchange - Regulatory Business Analyst

London stock Exchange

Gdynia, Pomeranian Voivodeship, Poland (On-Site)
1 Month ago
version 1 - Business Development Director - Oracle

version 1

New York, New York, United States (On-Site)
2 Months ago
Ion - Java Developer, Italy

Ion

Italy (Hybrid)
8 Months ago
Anavation - Senior Network Engineer

Anavation

Clarksburg, West Virginia, United States (Hybrid)
3 Months ago
Tesla - EMEA Bodyshop Technical Trainer

Tesla

Dartford, England, United Kingdom (On-Site)
4 Months ago
UPF Industries  - Supervisor in Training

UPF Industries

Moultrie, Georgia, United States (On-Site)
1 Month ago
virtual machine - Refresher Training Course in Survival Craft Coxswain

virtual machine

Paradise, Newfoundland And Labrador, Canada (On-Site)
6 Days ago
virtual machine - ACT: Advanced Coxswain Training Program (Fast Rescue Boat)

virtual machine

Paradise, Newfoundland And Labrador, Canada (On-Site)
6 Days ago
bytedance - LLM Global Data - LLM Coding Trainer Intern - 2025 Start

bytedance

Singapore (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Capgemini - SNOWFLAKE DATA ENGINEER

Capgemini

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Mcdonalds - Software Engineer II Java

Mcdonalds

Mexico City, Mexico (Hybrid)
4 Days ago
Amber - Talent Acquisition Intern

Amber

Guadalajara, Jalisco, Mexico (Remote)
3 Months ago
Ion - Associate - Blackpeak

Ion

Shanghai, China (On-Site)
5 Months ago
NVIDIA - Deep Learning Intern - Fall 2025

NVIDIA

Shanghai, Shanghai, China (On-Site)
2 Months ago
Rockstar Games - Animation R&D Programmer

Rockstar Games

Carlsbad, California, United States (On-Site)
6 Months ago
Scale AI - Software Engineer, Identity

Scale AI

San Francisco, California, United States (On-Site)
1 Day ago
Nexon - Manager, CRM

Nexon

El Segundo, California, United States (Hybrid)
1 Month ago
playrix  - Office Manager

playrix

Ireland (On-Site)
3 Months ago
Varonis  - Channel Manager

Varonis

Atlanta, Georgia, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Manila, Metro Manila, Philippines

PwC - SAP Basis Manager

PwC

Makati City, Metro Manila, Philippines (On-Site)
9 Months ago
Neolytix - Medical Assistant - Fresh Graduates

Neolytix

Quezon City, Metro Manila, Philippines (Hybrid)
1 Month ago
NinjaVan - Regional Logistics Manager (East Mindanao)

NinjaVan

Davao City, Davao Region, Philippines (On-Site)
1 Month ago
TALA - Business Intelligence Engineer - Finance

TALA

Manila, Metro Manila, Philippines (Hybrid)
2 Months ago
London stock Exchange - Senior Market Data Analyst

London stock Exchange

Taguig, Metro Manila, Philippines (On-Site)
1 Month ago
Nagarro - Manual QA Engineer

Nagarro

Cebu City, Central Visayas, Philippines (Remote)
8 Months ago
PwC - Actuarial Senior Associate

PwC

Makati City, Metro Manila, Philippines (On-Site)
8 Months ago
Power Integrations - Oracle EBS Developer

Power Integrations

Pasig, Metro Manila, Philippines (On-Site)
9 Months ago
MiQ - Sales Planner

MiQ

Manila, Metro Manila, Philippines (On-Site)
1 Month ago
WebFX - Internet Marketing Account Strategist (Local SEO)

WebFX

Philippines (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Teaching Jobs

Tesla - Technical Trainer - French Speaker

Tesla

Zaventem, Flanders, Belgium (On-Site)
4 Months ago
CAE - Maintenance Instructor - Business Aircraft

CAE

Burgess Hill, England, United Kingdom (On-Site)
3 Weeks ago
Rackspace Technology - Business Trainer II

Rackspace Technology

Gurugram, Haryana, India (Hybrid)
1 Month ago
Unity - Senior Technical Trainer

Unity

Brighton And Hove, England, United Kingdom (On-Site)
3 Months ago
Tesla - EHS Training Coordination Internship

Tesla

Bavaria, Germany (On-Site)
4 Months ago
zeta - Lead - Training

zeta

Bengaluru, Karnataka, India (On-Site)
8 Months ago
CAE - Synthetic and Ground School Instructor

CAE

Vienna, Vienna, Austria (On-Site)
3 Weeks ago
lifechruh - StaffKids Teacher: Seasonal Support

lifechruh

Edmond, Oklahoma, United States (On-Site)
1 Year ago
Tesla - Field Trainer for Powerwall Energy Storage Solutions

Tesla

Dardilly, Auvergne-Rhône-Alpes, France (On-Site)
4 Months ago
Got Game - PE Teacher

Got Game

Australia (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

About The Company

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported.Dive into the exciting world of interactive entertainment with VGW, where we harness technology and creativity to deliver world-class, free-to-play games. Here, you'll find departments dedicated to game development, design, marketing, customer support, and more, all fuelled by creativity and passion for developing online social games.

Toronto, Ontario, Canada (On-Site)

Toronto, Ontario, Canada (On-Site)

Kraków, Lesser Poland Voivodeship, Poland (On-Site)

Kraków, Lesser Poland Voivodeship, Poland (On-Site)

Sydney, New South Wales, Australia (On-Site)

Perth, Western Australia, Australia (Hybrid)

Sydney, New South Wales, Australia (On-Site)

Perth, Western Australia, Australia (On-Site)

Sydney, New South Wales, Australia (On-Site)

Sydney, New South Wales, Australia (On-Site)

View All Jobs

Get notified when new jobs are added by VGW

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug