Sr Deal Desk Analyst

4 Months ago • 3 Years +

Job Summary

Job Description

As part of the global Deal Desk team, the Sr. Deal Desk Analyst will be responsible for deal reviews, approvals, accurate processing, timely communication, and resolution of any ensuing issues. This role supports Sales with quote accuracy, deal processing, and Sales reporting. The analyst will act as an advocate for Sales, Partners, and customers on all transactions and represent the GTM Operations organization in Gigamon’s APAC region. The role involves facilitating non-standard discount approvals, processing and booking Sales and Distribution orders, and delivering weekly bookings and forecast reports to upper management. Additionally, the analyst will monitor high-dollar and/or complex deals in SFDC, manage Salesforce.com data integrity, maintain customer data in ERP, and liaise between Sales and internal departments. This position reports to the Director of Deal Desk.

Must have:

Facilitate non-standard discount approvals submitted to Deal Desk
Process and book Sales and Distribution orders
Act as the Sales Operations point of contact for APAC Sales Leaders
Deliver weekly bookings and forecast reports to upper management
Manage Salesforce.com data integrity

Good to have:

Experience using ERP and CRM applications. Salesforce.com a plus
Experience using Microsoft Dynamics AX a plus

7 skills required

7 skills required for this role

Add these skills to join the top 1% applicants for this job

salesforce

excel

communication

team-player

pivot-tables

timeline-management

team-management

Job Details

As part of our global Deal Desk team, you will be responsible for Deal reviews and approvals, accurate processing, timely communication of status and resolution of any ensuing issues.  Your work entails supporting Sales with quote accuracy, deal processing and Sales reporting. You will act as Sales, Partner, and customer advocate on all transactions and represent the GTM Operations organization in Gigamon’s APAC region.

What you'll do:

Facilitate non-standard discount approvals submitted to Deal Desk

Process and book Sales and Distribution orders

Act as the Sales Operations point of contact for Gigamon’s APAC Sales Leaders, including our Regional VP of APAC Sales

Deliver weekly bookings and forecast reports to upper management and produce other reports as needed

Monitor high dollar and/or complex deals in SFDC and ensure opportunities are set up accurately

Manage Salesforce.com data integrity and assist with clean-up initiatives

Maintain customer data in ERP

Liaise between Sales and internal departments, including Finance and Manufacturing

Other duties as assigned

What You've Done:

BA/BS degree in Business or related field.

3+ years in Sales Operations or Order Management

High attention to detail and proven organization and administration skills

Ability to manage multiple projects and work assignments in collaboration with various business units

Ability to accomplish projects with little or no supervision

MS Excel skills (pivot tables, formulas (i.e. VLOOKUP) a plus

Experience using ERP and CRM applications. Salesforce.com a plus

Experience using Microsoft Dynamics AX a plus

Who You Are:

Excellent analytical, verbal, and written presentation and communication skills

Great time management skills and detail orientation.

Strong oral and written communications skills.

Team player with “can-do” attitude and commitment to corporate improvement.

Strong problem-solving skills.  Analytical mindset.

Self-starter.

The position reports to the Director of Deal Desk.

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As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

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