Saama seeks a Sr. Manager, Customer Success (Clinical Trials) to ensure customers achieve promised value. Responsibilities include owning a revenue target, collaborating with internal teams (Sales, Product, Engineering, Implementation) to meet targets, converting bookings to billings, and creating account management plans. The role involves conducting business reviews, showcasing Saama's thought leadership, acting as the primary customer contact, and proactively addressing user adoption issues. The ideal candidate possesses strong management skills, a solutions mindset, and experience in software development, preferably in distributed computing environments. A deep understanding of clinical trials and the ability to build strong relationships with senior leadership at client organizations is essential.