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Survey Manager

YouGov

Karnataka, India (On-site)

Survey Manager

10 Hours ago • 1-2 Years

Job Summary

Job Description

As a Survey Manager in the Survey Management EU Team, you will be the key person in delivering research projects for a large global communications agency. Your role involves managing projects throughout their lifecycle, acting as the bridge between client-facing and operational teams. You will attend kick-off calls, manage the complete project lifecycle, script surveys, liaise with scripting and operations teams, and check surveys in multiple languages. This role demands strong organizational skills, attention to detail, communication skills, and the ability to multitask. You will be part of the Research Services department contributing to the success of YouGov’s business goals and will gain exposure to various teams within the department.

Must have:

Highly organized and proactive
Exceptional attention to detail
Passionate about data
Ability to multi-task
Strong communication skills
Fluent spoken and written English
1-2 years of project management experience
Experience with quantitative research surveys
Confident user of Excel

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Job Details

Job Description

As a Survey Manager in the Survey Management EU Team, you will play a key role in the delivery of research projects with a focus on a large global comms agency, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle.

This role is dedicated to servicing a large global comms agency only. There are a variety of different surveys/ projects associated with this account, providing you with the opportunity to work with different internal stakeholders and projects associated with this client.

What will I be delivering?

As part of this role you will:

- Be part of the Research Services department, critical to the success of achieving YouGov’s business OKRs for 24/25

- Gain exposure to the three different teams within Research Services (CENX Client Services, Survey Management and YouGov Self Serve). Offering a wealth of experience and development opportunities.

- Attend the kick-off calls with Researchers to go through project details (once signed off by the client)

- You will be the interface between Operations and Client Services - project managing the complete lifecycle of the project

- Scripting basic-medium complexity surveys in our in-house software

- Liaise with the scripting department for support with more complex surveys

Check multiple surveys in different languages

- Be responsible for logging and updating milestones through our Ops Request tool

- Liaise with the Operations team for populating / updating chart decks for trackers

- Format tables and check Crunch Links to be sent to clients

What do I need to bring with me?

- Highly organised and proactive

Exceptional attention to detail
Passionate about data

- As you will be involved in every part of the project lifecycle, it is vital that you can multi-task

- Communications skills – you will be responsible for project managing all parts of the research lifecycle. You will therefore be communicating and interacting with many areas of the business (your internal clients)

- Fluent spoken and written English

- 1-2 years of project management experience

- 1-2 years of experience in working with quantitative research surveys

- Must be a confident user of Excel

- Fluent spoken and written English

Company Description and Culture

YouGov is a global online research company, offering insight into what the world thinks.

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy