Technical Architect

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers and partners, we are working to improve the state of the world. We are honored to be named among the winners of the Glassdoor Employees’ Choice Awards as one of the Best Places to Work for 2023 internationally and one of the best large Workplaces in Switzerland by Great place to work in 2024.
 

Job Description:

The Salesforce Technical Architect is part of the pre-sales organisation. The focus of the Technical Architect is covering sophisticated technical topics within the sales cycle, helping IT organisations to understand how Salesforce fits and integrates into their existing architecture landscape. Topics include technical capability maps, data architecture, integration architecture and security topics.
In addition, the Technical Architect also plays a key role in delivering proof of concepts (PoCs) and hackathons. Implementing and demonstrating the capabilities of the Salesforce Customer 360 platform holistically is a vital skill, transforming architectural visions into tangible solutions.
 

Your Impact - Responsibilities:

• Support the sales cycle, covering the technical architecture

• Explain the benefits of the Salesforce Customer 360 platform to IT and technical partners

• Understand and assess the technical customer requirements and potential solutions

• Advise CIO/CTO/CXO level contacts, their departments, and IT teams as they look to move their business to a cloud architecture

• Answer questions that relate to the technical capabilities of the Salesforce Customer 360 platform

• Maintain a basic legal understanding of European Data Protection legislation which concerns Salesforce and its customers.

• Establish a close relationship to customer technical collaborators and act as a trusted advisor

• Respond to RFPs

• Participate in Proof of Concepts and Hackathons

• Coach and mentor fellow pre-sales colleagues, including pre-sales architects and solution engineers

• Be a leader with vision on specific technology topics

• Drive innovation projects with impact (POCs, MVPs)

Minimum Qualifications:

• Experience will be evaluated based on alignment to the strengths for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Fluent English and German or French (spoken and written)

• Experience in pre-sales, e.g. solution engineering

• Familiar with relevant Swiss & industry data privacy and compliance requirements (e.g. FINMA, revFADP)

• Knowledge about GDPR and Data Privacy, especially for the DACH region

• Experience of architectural frameworks such as TOGAF, Zachman, etc.

• Multi-year experience in either software, system or enterprise architecture fields

• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.

• Good understanding of all cloud offerings in the market and ability to discuss cloud architectures

• Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, CEP, MDM, BI/BA, etc.

• Familiar with principles of network, application and information security

• General interest to stay at the forefront of current technology development and keep knowledge up to date

Preferred Qualifications:

• Previous practitioner and/or implementation experience of Salesforce solutions or similar solutions

• Salesforce Certified Architect or Admin

• Experience working with various Salesforce AppExchange partners

• A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications - e.g. SSO, OAuth, SAML, Field-Level Encryption, etc.

• One or more of the following certifications in security topics including ISACA CISA, ISACA CRISC, ISC2 ISSAP

Benefits:

• Competitive compensation package and employee stock purchase plan

• Substantial educational and wellbeing reimbursement

• Broad variety of self-development , e-learning and career development programs

• Attractive parental benefits and parental leave options to help you tend to all your family needs
   

Diversity & Inclusion:
One of Salesforce's core values is, Equality. We believe in equal opportunity employment for everyone. We also promote and respect work-life balance, because we believe that enhancing individual and professional growth is key to global success.

Be successful together:
Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.
We foster creativity and innovation at every level. We align the entire company on the same objectives, strategic vision and country goals, which are built as one team. We are intentional about creating an inclusive community where every individual’s voice is heard and everyone is empowered to be their authentic self.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.