Technical Writer

We are NeoGames (Nasdaq: NGMS), a global leader of iLottery solutions and services to national and state-regulated lotteries.

We are part of the NeoGames Group, an iGaming powerhouse with 1100 employees spread across 8 countries.

At NeoGames, we pride ourselves on our “People first” culture. Not only has it been a core value in our organization for as long as we can remember but it also runs in our DNA and is felt in every aspect of our operations. 

We are looking for an experienced, mid-level Technical Writer to join our team. The writer will be responsible for creating and editing technical documents and manuals, explaining complex information in a clear and concise manner, and working with technical teams to ensure accuracy of product documentation.

• Study product samples and gather information from product managers and developers
• Analyze, organize, and compile the information into different document types (product/feature descriptions, user guides, release notes, etc).
• Standardize content across platforms and media
• Maintain a comprehensive library of technical documentation
• Edit and review content written by SMEs

• At least 3 years of experience in technical writing and editing of software documentation for global software companies
• Good knowledge of Madcap Flare – Mandatory
• Ability to communicate well with product owners to understand the company’s products and current documentation
• Experience with “Single Sourcing Documentation” – Advantage
• Experience documenting APIs - Advantage
• Bachelor's Degree. Computer Science / Software Engineering or related field - Advantage
• Strong attention to details and ability to deliver high-quality documentation in a timely manner
• Analyze and manage existing and potential content
• Fluent written and verbal English (Mother-tongue – Advantage)