Trade Operations Manager

1 Month ago • 2 Years + • Logistics

Job Summary

Job Description

The Trade Operations Manager at Google will be responsible for providing advice on customs, import, and export regulations for EMEA retail operations and strategic projects. Daily tasks include managing import/export activities, interacting with customs brokers and transportation providers, and resolving customs clearance issues. The role involves developing and executing procedures with retail partners to streamline international shipping, performing internal customs audits, and contributing to global trade compliance programs. This position requires a strong understanding of EMEA import/export regulations, including VAT/excise, HTS classification, and customs valuation. Experience in supply chain logistics and managing compliant international shipments is essential.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years program/project management experience
  • Supply chain logistics and transportation experience
  • EMEA trade compliance project management experience
  • Customs, import, and export regulation expertise
Good to have:
  • Import/export certification
  • Cross-functional collaboration experience
  • EU/EMEA import/export regulations familiarity
  • UK/Europe shipping operations experience
  • Experience with 3PLs and customs brokers

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in program or project management, leading multi-disciplinary projects.
  • Experience in supply chain logistics and transportation for managing compliant international shipments.
  • Experience in managing and delivering trade compliance projects across the EMEA region.

Preferred qualifications:

  • Professional certification in import, export or customs brokerage.
  • Experience working in a collaborative, cross-functional environment, both domestic and international.
  • Familiarity with EU/EMEA import and export regulations, VAT/excise, HTS classification, customs valuation, consumer hardware certification and global logistics.
  • Familiarity with service providers and managing shipping operations in the UK and rest of Europe.
  • Understanding of the customs, import, and export regulations to ensure legal compliance.
  • Ability to grow in a fast-paced business environment with frequent and rapid priority changes.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.

Responsibilities

  • Provide advice on customs, import and export regulations applicable to Google’s retail operations and strategic projects in EMEA.
  • Manage day-to-day import/export activities including frequent interaction with customs brokers, transportation providers and distribution centers to resolve any customs clearance issues.
  • Develop and execute defined procedures and oversight programs with key retail partners (distribution centers and service providers) to streamline international shipping.
  • Perform internal customs audits and conduct internal reviews of our trade and logistics practices, including on-site reviews on Third-Party Logistics (3PLs) and customs brokers to ensure adherence with policies and service level agreements.
  • Assist with a number of global and regional trade compliance programs and initiatives, including development of policies, workflows, automation, training and compliance toolkits.

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