Digital Operations Specialist

About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

DESCRIPTION OF DUTIES:

• Works with project team to update and optimize the content management systems.

• Develops and delivers timely scheduled content that coincides with the company-wide marketing activities.

• Works cross-functionally with partner teams to ensure timely release of titles, patches, and download codes.

• Analyzes and establishes work processes and priorities.

• Leads the planning, implementation and development efforts of projects.

• Drives continuous process improvement to optimize systems and increase productivity.

• Identifies and leads process improvement recommendations.

• Supports initiatives such as Nintendo News, download codes, and price promotions.

• Analyzes and resolves digital distribution issues.

• Leads operational contact for internal departments.

• Proofreads copy, confirms specifications and registers digital content.

SUMMARY OF REQUIREMENTS:

• Minimum of five (5) or more years of related experience.

• Strong communication and presentation skills.

• Strong problem-solving skills.

• Ability to work in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.

• Experience with execution of complex programs and projects.

• Experience with workflow process improvement (identification and solutions).

• Acute attention to detail.

• Excellent PC Skills.

• Experience with project management tools a plus (Jira, Redmine).

• Video Games industry experience a plus.

• E-commerce experience a plus.

• Japanese language fluency a plus.

• Requires working knowledge and experience in own job family and broadens capabilities; has worked with and is proficient with current practices and procedures.

• Undergraduate degree in a related field, or equivalent experience.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes a base pay range of $37.26 - $59.62 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.