Transportation Assistant
Job Summary
Job Description
World Relief seeks a full-time Transportation Assistant to support refugees and immigrants in the Quad Cities community. This role involves providing transportation to appointments, assisting clients with public transportation navigation, teaching them to schedule rides, conducting car seat safety training, and guiding them through the process of obtaining a US driver's permit or license. The assistant will also manage transportation-related case management in accordance with grant agreements and collaborate with colleagues, partners, and volunteers to ensure client needs are met effectively and in a timely, culturally appropriate manner. Documentation of services is required.
Must have:
- Mature and personal Christian faith
- Committed to World Relief's mission, vision, and values
- Desire to serve and empower the Church
- Strong interpersonal and communication skills
- Strong organizational and record-keeping skills
- Task-oriented with good time management
- Problem-solving skills
- Learning mindset
Good to have:
- Fluency in Arabic, Burmese, Ukrainian, Swahili, French, Spanish, Pashto, or Dari
Perks:
- Competitive benefits package
- Employee discount program
- Gold-level Cigna Healthy Workforce Designation
2 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
World Relief seeks a full-time Transportation Assistant to assist caseworkers in the Extended Case Management program (ECM) and the Preferred Communities program (PC ICM) and provide transportation and case management pertaining to transportation needs to refugees and immigrants to help them thrive in the Quad Cities community after their initial resettlement period. This position would serve those who have been in the US between 6-50 months who are enrolled in the Extended Case Management (ECM) program or the Preferred Communities program (PC ICM).
\n- Take clients to and from appointments, school, or community events
- Provide case transportation case management services in accordance with grant agreements and tailored to each client’s individual needs
- Assist clients in navigating public transportation in the Quad Cities
- Teach clients on how to contact their medical insurance to schedule rides
- Complete car seat safety trainings and conduct trainings to clients
- Assist clients through the process of obtaining a driver’s permit or license in the United States
- Document all services provided in a timely and organized manner
- Work with colleagues/interns, resettlement partners, volunteers, and World Relief staff to ensure that client’s needs are met in a planned, effective, and timely manner, while honoring confidentiality
- Collaborate with other World Relief staff through daily communication and weekly meetings
- Perform all duties in a culturally and linguistically appropriate manner
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Strong interpersonal communication and conflict resolution skills
- Strong organizational skills and ability to maintain detailed, accurate records
- Task oriented with excellent time management and problem-solving skills
- Applicants must have a learning mindset.
- Fluency in Arabic, Burmese, Ukrainian, Swahili, French, Spanish, Pashto, or Dari strongly preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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