About the job

SummaryBy Outscal

This role requires a UX designer with strong design thinking skills and experience with Salesforce or third-party technologies. You will be responsible for developing personas, user journeys, and prototypes, and leading stakeholder interviews and workshops. Experience with user research methods and storytelling are essential.

About the job

THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.


Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.


We are looking for a strategic, “full-stack”, experience designer with a diverse set of design skills and experience with stakeholder management. They must be very familiar with design thinking methods and how to use these methods to tell a story, not just execute on requirements. They will take an active and inquisitive approach, working with product and engineering teams to deliver on objectives and outcomes, setting a high bar, and enabling exceptional results


Qualifications

  • Salesforce experience, or experience designing in third-party technologies
  • Familiarity with Figma and Mural
  • Experienced storyteller and conceptor with experience working in a diverse environment to develop concepts that deliver our results
  • Not just UX design skills but the ability to implement strategic and conceptual thinking
  • High-quality design work that also tells a story that you are a deep design thinker
  • Familiarity with planning, executing, and consuming different research methods, including interviewing, contextual inquiry, usability testing, sometimes in partnership with a UX Research partner.
  • You can visualize and prototype intended solutions at several levels of fidelity, from high-level wireframes or mock-ups to conceptual presentations to technical documents and diagrams


Responsibilities

  • Develop a clear understanding of our users, the business, and objectives
  • Support user and market research from planning through analysis of findings
  • Participate in concepting, ideation, and the planning of digital experiences, striking a balance between established paradigms and innovative approaches
  • Lead the development of personas, user journeys, user flows, wireframes, and prototypes
  • Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops
  • Take an exploratory approach, considering the full range of opportunities across content, interaction, and third-party technologies
  • Help develop product roadmaps and scope definition balancing feasibility, viability, desirability, and what is possible within time and budget constraints

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