UX Researcher, Qualitative, Google Pixel

9 Hours ago • 4 Years + • Product Design

Job Summary

Job Description

Google's UX Researcher (Qualitative) for the Google Pixel team focuses on understanding user needs and behaviors to inform product development. Responsibilities include designing and conducting research (field studies, interviews, usability testing, etc.), analyzing data using qualitative and quantitative methods, and communicating findings to cross-functional teams. The role involves identifying factors driving positive Pixel experiences, connecting behavioral and survey data, and informing product decisions. The ideal candidate will have 4+ years of experience in an applied research setting and a strong understanding of research methodologies. Collaboration with product managers and engineers is crucial. The role is based in New Taipei City, Taiwan.
Must have:
  • Bachelor's degree in related field
  • 4+ years of applied research experience
  • Experience with qualitative research methods
  • Data analysis and reporting skills
  • Cross-functional team collaboration
Good to have:
  • Master's or PhD in related field
  • Experience with mixed methods research
  • Experience in consumer electronics
  • Statistical knowledge

Job Details


Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.

Preferred qualifications:

  • Master's degree or PhD in Computer Science, Human-Computer Interaction, Psychology, Statistics, or a related field.
  • Experience with research design utilizing various methods (e.g., studies, contextual inquiry, surveys, etc.).
  • Experience with research questions within a given domain, and technical tools for the analysis of data.
  • Experience owning and delivering consumer focused research or mixed method solutions and driving results.
  • Experience working on a number of different research efforts or projects.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The Google Pixel team focuses on designing and delivering the world's most helpful mobile experience. The team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. This includes bringing together the best of Google’s artificial intelligence, software, and hardware to build global smartphones and create transformative experiences for users across the world.

Responsibilities

  • Identify, define, measure, and optimize the factors that drive positive Pixel experiences.
  • Design, conduct, and analyze research to understand consumer needs, values, and quality expectations through quantitative and qualitative methods and analysis.
  • Connect behavioral data with survey data, extract patterns from data sets to answer core business questions, and inform product decisions at scale.
  • Apply statistical, scientific, and qualitative knowledge to produce findings.
  • Work and communicate through reports and presentations in partnership with fast-paced cross-functional teams.

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