AC Manila - Change Management Manager

1 Month ago • 10 Years +

About the job

SummaryBy Outscal

This role requires 10+ years of experience in applying change management methodologies. You'll need to understand the nuances of change management across various domains and be able to influence others. Experience with Prosci or CCMP certification is preferred.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

Key Responsibilities:

  • Enable the sponsor and change practitioner to grow internal capabilities to maximize the benefits of change 

  • Maintain alignment with client’s specific needs to accelerate results on large, complex changes and high-risk  initiatives 

  • Identify and bridge the gap between the sponsor and change practitioner's knowledge and ability 

  • Offer a balance between change management theory and real-life application 

  • Apply real-life experience to assist the sponsor and change practitioner to identify and navigate organizational  dynamics that impact change outcomes

  • Support continuous and successful change management application to one or multiple projects at multiple clients in  parallel 

  • Help clients define success for their selected changes and then support them to achieve their desired outcomes 

  • Assess project health based on baseline project measurements and metrics 

  • Provide guidance in applying CM tools including the CMROI Calculator, Change Scorecard, CT Analyzer, eBest  Practices Audit and the ADKAR Dashboard 

  • Equip, enable and support the client’s change practitioner and sponsor 

  • Act as a coach by leveraging real-life experiences  

  • Design, implement, and evolve a framework and process for long-term client support and engagement 

  • Provide ongoing support and follow up to ensure a continued, relational client experience 

  • Conduct final assessments to evaluate successes, document lessons learned, and propose integration of PwC  methodologies with other organizational change initiatives 

  • Remain updated on research, methods and tools to support client success

Educational Background

  • Graduate/Post Graduate degree in any field

Essential Requirements

  • Applicable experience in applying change management methodologies and actions to drive organizational results

  • Must be able to frame the challenge and scope of client issues in terms that are easy to understand

  • Must be able to anticipate, assess and creatively overcome change management barriers 

  • Strong understanding and awareness of the nuances involved in applying advanced and/or difficult change management  applications across varied domains & contexts 

  • Must be able to influence and mobilize action in a way that empowers others

Preferred Experience / Skills

  • 10+ years experience in change management

  • Prosci or CCMP certified 

Other capabilities

  • Thorough understanding of change management research, methodologies, and tools 

  • Professional maturity to include executive-level career and change management experience

  • Sophisticated business acumen and instincts 

  • Exceptional relationship building skills 

  • Strong organizational skills and attention to detail 

  • Dependable self-starter that doesn’t require daily oversight from others 

  • Excellent written and verbal communication skills 

  • Ability to critically think and analyze ambiguous situations 

  • Demonstrated skill in interacting with all organizational levels (exec to front-line employees)

  • Ability to answer difficult questions and/or share difficult feedback with diplomacy and tact.

ALL ABOUT PwC AC Manila

We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.

Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.

PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.

Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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