Account Manager, Retail Team, Large Customer Sales

1 Month ago • 2 Years + • Business Development

Job Summary

Job Description

This Account Manager role within Google's Retail Team focuses on large customer sales, requiring fluent English and Mandarin communication. Responsibilities include building and managing client relationships, understanding business challenges and marketing objectives, conducting market analysis, developing opportunities, summarizing insights, collaborating with internal/external stakeholders, and driving the strategy and execution of marketing campaigns. Candidates need a Bachelor's degree or equivalent experience, along with at least 2 years in digital advertising, sales, or marketing. Preferred qualifications include consulting experience, product optimization skills, experience with Google Ads platforms (e.g., Google Ads, Display & Video 360), and proficiency in spreadsheets and presentations. The role involves working closely with major advertisers and agencies to create digital solutions that enhance businesses and brands.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in digital advertising/sales/marketing
  • Fluent English and Mandarin
  • Client relationship management
  • Market analysis and strategy development
  • Campaign execution and optimization
Good to have:
  • Consulting experience
  • Experience with Google Ads platforms
  • Spreadsheet and presentation skills
  • Knowledge of advertising sales and media account management

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Mandarin fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience in customer-facing consulting or business.
  • Experience optimizing and troubleshooting products or services.
  • Experience with Google Ads, Display and Video 360, Search Ads 360, Youtube or similar digital advertising campaigns and platforms.
  • Experience with spreadsheets and presentations.
  • Knowledge in advertising sales and media account management.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
  • Conduct analysis of industry, markets, and audience to develop opportunities for customers and the vertical.
  • Summarize insights and best practices actively, and share them within the team and vertical.
  • Collaborate with internal and external stakeholders, drive strategy and execution of advertiser's marketing campaigns.

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