AI and Cloud Solution Architect

3 Months ago • 5 Years + • Devops

Job Summary

Job Description

As an AI and Cloud Solution Architect at BytePlus in Singapore, you will partner with regional sales teams to qualify leads, identify client pain points, and create technical solutions. You'll manage China cross-border clients in markets like Malaysia and Indonesia across various industries. Responsibilities include leading client engagement (C-level to working level), from pre-sales solutioning to project implementation, conducting demos, presentations, and workshops. Internally, you'll collaborate with product teams, shaping product roadmaps and providing thought leadership. Post-sales support, upselling, and cross-selling are also key aspects of this role. This position requires strong strategic thinking, analytical skills, and proficiency in English and Mandarin.
Must have:
  • 5+ years experience as Solution Architect/Pre-sales
  • Strong strategic & analytical skills
  • Proficient in English and Mandarin
  • Lead client engagement end-to-end
  • Collaborate with product teams
  • Manage China cross-border clients
Good to have:
  • GenAI solution experience
  • AI infrastructure knowledge
  • Public cloud foundation expertise
  • Experience with large enterprise clients in Fintech, internet, media etc.

Job Details

Responsibilities
Join the Fast-Growing BytePlus Team BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. - Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients. This role will be managing China cross-border clients in markets like Malaysia and Indonesia, across industries such as FinTech, internet & DNB, media & entertainment, etc. - Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery. - Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products. - Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.
Qualifications
Minimum Qualifications - Engineering Bachelor degree and above - At least 5 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering - Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds - Proficient in English and Mandarin as this role will be managing Chinese clients / portfolio Preferred Qualifications - Product experience in genAI solutions (AI agents, LLMs, RAG), AI infra (GPU, inference accelerators), public cloud foundations, etc - Experience working with large enterprise clients in some verticals like Fintech, internet apps and DNB, Media & entertainment, gaming, etc. - Basic to advanced AI and ML knowledge is a plus
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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