Site Reliability Engineer, Edge Services (Seattle)

Responsibilities

Our Content Distribution Networks (CDN) team operates on a hybrid platform that integrates both commercial CDN vendors and ByteDance’s proprietary edge network. This platform encompasses a vast array of Points of Presence (POPs) around the world, hosting edge services like traffic acceleration, CDN caching, gaming, and more. We are looking for experienced reliability and performance engineers to ensure the stability and reliability of our edge services and products running on our hybrid CDN platform. This role will also involve optimizing performance and developing innovative solutions to meet the evolving business demands at the edge. Site Reliability Engineering (SRE) combines software and systems engineering to create and manage large-scale, highly distributed infrastructures. Our SREs are responsible for ensuring that these infrastructure services are reliable, fault-tolerant, scalable, and cost-effective. In this role, you will manage complex systems at scale, including hyperscale datacenter administration, public cloud management, global CDNs, and load balancers that process terabits of traffic per second. You will collaborate with diverse teams to translate business requirements into actionable items, driving improvements in system design and operational procedures. Responsibilities

• Architect and implement solutions that enable both internal and external customers to harness the power of Bytedance’s globally scaled content delivery network.
• Build metrics, tools, automations, visualizations and monitors to facilitate the operation and optimization of the edge services.
• Develop procedures and workflows that improve efficiency, foster trust, and ensure compliance in operational processes.
• Run vulnerability and capacity assessment and develop disaster recovery strategies to ensure high availability of our global CDN services.
• Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues.

Qualifications

Minimum Qualifications

• Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields.
• 2+ years working experience in the field of CDN performance engineering, solution architecting or site reliability engineering roles.
• 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

Preferred Qualifications

• Self-driven and capable of coping with ambiguity and moving projects from concept to delivery.
• Experience in operating in a multi-CDN environment.
• Experience in networking technologies such TCP/IP, BGP, DNS, etc. in a carrier-grade environment. Past experience with CDN technologies is a plus.
• Strong in analytical skills and the ability to solve real world problems in a fast moving environment.
• Experience in designing, analyzing and building automation and tools for large scale systems
• Experience in developing and operating one or more of following systems: OpenStack, Kubernetes, Nginx, ipvs, ELK stack, Hadoop, etc.

Job Information

【For Pay Transparency】Compensation Description (Annually)：

The base salary range for this position in the selected city is $184300 - $337250 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​

About Us：

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance：

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Reasonable Accommodation：

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request