Associate Director - IT Quality & Assurance Testing

Company:

Mercer

Description:

We are seeking a talented individual to join our Tech team at MMC Corporate in Mercer PDE Team .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director –  IT Quality  & Assurance Testing  - SDET

We will count on you to:

As a Software Development Engineer in Test (SDET) at Mercer, you will be instrumental in leading our quality engineering initiatives across a comprehensive development landscape, encompassing UI, Integration, and Unit testing. This senior role demands a profound understanding of software engineering and testing methodologies, with a particular focus on driving the overall test strategy for AI-integrated software solutions. You will collaborate closely with Software Engineers, Test Engineers, and Data Scientists to ensure the delivery of high-quality software products that effectively leverage AI technologies. Additionally, you will provide technical leadership, mentorship, and guidance to your team, fostering a culture of excellence and continuous improvement. 

What you need to have:

We are seeking candidates with a proven track record in delivering both features and tests across multiple products, particularly those that incorporate AI technologies. The ideal candidate will possess: 

• Experience working with agile methodologies (e.g., Scrum or Kanban), Lean practices, and Continuous Delivery approaches such as Continuous Integration, Test-Driven Development, and Infrastructure as Code. 
• Strong expertise in test automation frameworks such as Selenium, Playwright, WebDriverIO, Appium, or Cypress, with a focus on testing AI-driven features. 
• Proficiency in scripting languages such as JavaScript, Python, or TypeScript. 
• Familiarity with API testing tools like Postman, Bruno or SoapUI. 
• Knowledge of performance testing tools such as JMeter or Gatling. 
• Experience with continuous integration and delivery (CI/CD) pipelines using tools like ADO, Jenkins, or GitHub. 
• Understanding of containerization technologies such as Docker or Kubernetes. 
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud, especially regarding AI services and deployments. 
• Knowledge of database testing techniques and tools, including SQL and NoSQL databases. 

What makes you stand out:

• Lead the development and implementation of a comprehensive test strategy across the entire development estate, focusing on UI, Integration, and Unit testing for AI-driven solutions. 
• Collaborate with Software Engineers, Test Engineers, and Data Scientists to design and develop robust, scalable test frameworks, tools, and automation scripts that accommodate AI models and algorithms. 
• Drive the adoption of best practices in testing and quality assurance, ensuring compliance with industry standards and guidelines, particularly for AI and machine learning applications. 
• Define and establish key performance indicators (KPIs) and metrics to assess the effectiveness and efficiency of the testing process, including metrics specific to AI model performance and accuracy. 
• Conduct thorough testing of software applications, including AI components, analyse test results, and provide detailed reports to stakeholders, highlighting issues and areas for improvement. 
• Stay current with emerging technologies, industry trends, and advancements in testing methodologies, especially those related to AI and machine learning, and promote their adoption within the team. 
• Provide technical leadership, mentorship, and guidance to team members, fostering a culture of excellence and continuous learning, particularly in AI testing. 
• Collaborate effectively with cross-functional teams, including engineers, architects, product owners, and quality assurance professionals, to ensure seamless integration of testing activities within the development process. 

What makes you stand out:

• Bachelor’s degree in Computer Science or equivalent experience in Software Engineering, Test Engineering, or a related field. 
• Proven experience as an SDET or in a similar role, with a strong background in software development and testing, particularly for AI applications. 
• Proficiency in programming languages such as JavaScript (MEAN), C#, or Python, along with experience in test automation frameworks (e.g., Selenium, Playwright, WebDriverIO, Cypress). 
• Solid understanding of software testing principles, techniques, and tools, including unit testing frameworks (e.g., JUnit, Jest, NUnit) and mocking frameworks (e.g., Mockito, Moq). 
• Experience with UI, Integration, and Unit testing, with the ability to design and develop robust test frameworks and automation scripts that include AI components. 
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions, particularly in AI contexts. 
• Excellent communication and leadership skills, with the ability to mentor and guide team members. 
• Attention to detail and a commitment to delivering high-quality software products, including those that leverage AI technologies. 

Join us at, where you will have the opportunity to lead innovative engineering initiatives and shape the future of our software solutions. We look forward to your application!

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.