Chief of Staff, APAC

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

As the Chief of Staff at Sinch, you will play a pivotal role in driving strategic initiatives, fostering collaboration across leadership teams, and providing critical insights to fuel business growth. Reporting directly to the Executive Vice President, APAC (EVP, APAC), you will serve as a trusted advisor and right-hand person, ensuring alignment between strategic objectives and operational execution. With a keen eye for detail and a passion for driving results, you will have a direct impact on the organisation.

The Chief of Staff role can be based in Singapore or Melbourne, Australia.

Key Responsibilities include:

• Drive execution of critical initiatives by effectively prioritising activities, allocating resources, and ensuring timely delivery of results
• Establish and maintain key performance indicators, in partnership with Revenue Operations, ensuring alignment with company objectives, driving visibility and accountability across the region
• Lead and support key transformation projects aimed at driving growth, efficiency, and innovation. 
• Identify emerging trends and opportunities to drive sustainable growth and competitive advantage
• Facilitate communication and alignment across organisation in various forums, ensuring clarity of goals and priorities
• Responsible for facilitating and preparation of executive reporting and presentation materials for the region; including board of directors' materials, business reviews, analyst forums, long-range and annual planning, etc.
• Champion a culture of collaboration and agility, fostering a sense of urgency and ownership in APAC leadership team
• Provide strategic guidance and recommendations to senior leadership based on a well-rounded view of the business
• Utilise strong analytical skills to gather and analyse data, providing actionable insights to drive strategic decision-making

To be successful, you will possess the following skills and attributes:

• Bachelor's degree, MBA preferred
• Solid experience in a strategic role, with a focus on driving business insights and coordinating initiatives across a leadership team
• Strong analytical skills with proficiency in data analysis and interpretation
• Proven track record of leadership and execution in a fast-paced, dynamic environment.
• Experience of working in the technology sector in the APAC region.
• Direct experience driving global transformation initiatives highly desirable.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering the following;

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• STAY HEALTHY: Physical wellness supports mental wellness, so we offer wellness programs
• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• TREAT YOURSELF: Access to rewards programs that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.