Chief of Staff to the President
Job Summary
Job Description
The Chief of Staff (CoS) to the President at Xsolla is a high-impact leadership role acting as a strategic advisor, operational leader, and execution partner. Responsibilities include driving key initiatives, managing cross-functional projects, improving operational efficiency, and bridging communication between the President and senior leadership. The CoS will own the rhythm of the business, facilitate strategic alignment, optimize internal/external communications, and oversee the President's agenda. They will also act as a strategic thought partner, maximizing executive impact, and building strong stakeholder relationships. Operational excellence, process improvement, and leading culture-building initiatives are also key aspects of this role.
Must have:
- 8+ years experience in relevant leadership role
- Gaming, tech, or entertainment industry background
- Cross-functional collaboration & executive initiative driving
- Strong business acumen & financial planning expertise
- Exceptional communication, organization & problem-solving skills
- Project management, prioritization, and ambiguity navigation
Good to have:
- Chief of Staff/Business Ops/Strategy experience
- Game publishing, monetization, and developer ecosystem understanding
- OKRs, KPIs, and operational efficiency frameworks experience
- Atlassian, Anaplan, Salesforce, and Google Suite proficiency
- Strong leadership & influence skills; consensus-building
Perks:
- Competitive base salary
- Bonus
- Benefits
Job Details
Chief of Staff to the President – Xsolla
About the Job
Xsolla is on a mission to make gaming more accessible and profitable for developers and publishers worldwide. As a global leader in gaming commerce, we provide solutions to help developers launch, monetize, and scale their games across platforms.
The Chief of Staff (CoS) to the Presidents a high-impact leadership role that acts as a strategic advisor, operational leader, and execution partner for the President. The CoS will be responsible for driving key initiatives, managing cross-functional projects, improving operational efficiency, and serving as a bridge between the President and senior leadership.
This role requires a strategic thinker with exceptional organizational skills, strong business acumen, and experience in the gaming, technology, or entertainment industry. The ideal candidate thrives infast-paced, high-growth environments and can seamlessly navigate between strategic planning and tactical execution
Responsibilities
- Strategic Planning & Operational Execution
- Own the rhythm of business (ROB): Define and drive key operational processes, leadership meetings, business reviews, and strategic initiatives.
- Facilitate strategic alignment: Partner with executives to prioritize initiatives, manage key projects, and track progress on company objectives.
- Optimize internal and external communications: Develop messaging, business updates, and executive briefings for internal teams, partners, and industry stakeholders.
- Collaborate with department heads (e.g., Product, Engineering, Marketing, HR, Finance) to ensure alignment on company goals and execution strategies.
- Oversee and prioritize the President’s agenda, ensuring focus on high-impact initiatives.
- Executive Support & Leadership Partnership
- Act as a strategic thought partner to the President, providing insights, recommendations, and decision support.
- Maximize executive impact: Manage leadership priorities, prepare materials for key meetings, and ensure follow-through on strategic action items.
- Develop and maintain strong relationships with internal and external stakeholders (Xsolla partners, industry leaders, and cross-functional teams).
- Represent the leadership team in high-level discussions and meetings as needed.
- Operational Excellence & Process Improvement
- Identify bottlenecks, inefficiencies, and operational challenges; implement solutions to enhance productivity and workflow.
- Establish key performance metrics (KPIs) to track the progress of strategic initiatives and company performance.
- Assist with budget planning, financial tracking, and resource allocation to maximize operational efficiency.
- Organizational Health & Culture
- Lead culture-building initiatives that promote a high-performance, inclusive work environment across global teams.
- Identify organizational gaps and opportunities, providing data-driven insights to improve team effectiveness.
Qualifications
- Required Qualifications
- 8+ years of experience in business operations, strategic planning, project management, or a related leadership role.
- Background in gaming, technology, or entertainment industries.
- Proven ability to collaborate cross-functionally and drive executive-level initiatives.
- Strong business acumen with experience in financial planning, budgeting, and performance tracking.
- Exceptional communication, organizational, and problem-solving skills.
- Ability to manage complex projects, prioritize competing priorities, and navigate ambiguity in a fast-paced environment.
- Data-driven mindset with experience in business intelligence, operational reporting, and performance measurement.
- Preferred Qualifications:
- Previous experience in a Chief of Staff, Business Operations, or Strategy role within a growth-focused organization.
- Understanding of game publishing, monetization strategies, and developer ecosystems.
- Experience with OKRs, KPIs, and operational efficiency frameworks
- Fluency in Atlassian products, inclusive of Atlas, Jira and Confluence. Prior experience with Anaplan, Salesforce and Google Suite.
- Strong leadership and influence skills, with the ability to work across multiple teams and drive consensus.
Why Join Xsolla?
At Xsolla, we’re powering the future of gaming with best-in-class solutions for developers and publishers. As Chief of Staff, you’ll play a pivotal role in shaping the company’s strategy, execution, and culture, helping us scale our impact across the industry. If you’re a strategic thinker, a proactive leader, and passionate about gaming, we’d love to hear from you!
Location:Remote
Compensation:Competitive base salary + bonus + benefits (based on experience)
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About The Company
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue.
Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
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